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Book Review: The Dynamics of Service: Reflections on the Changing Nature of Customer/Provider

Healthcare Management Forum

Impact Factor: 2.4

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Book review

First published online October, 1996

Book Review: The Dynamics of Service: Reflections on the Changing Nature of Customer/Provider

Volume 9, Issue 3

https://doi.org/10.1016/S0840-4704(10)60865-4

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