In the spring of 1991, the Department of Psychiatry at Sunnybrook Health Science Centre chose to undergo a major reorganization in an attempt to better meet the needs of patients as well as the academic and research requirements of the University of Toronto. This brief report describes the circumstances leading up to the decision to make a “revolutionary” change, the department's experiences during the period of radical change and the impacts of the change process.
Get full access to this article
View all access options for this article.
References
1.
MintzbergH. Crafting strategy. Harvard Business Review1987; 87407: 66–75.
2.
RegerRKMullaneJVGustafsonLTDeMarieSM. Creating earthquakes to change organizational mindsets. The Academy of Management Executives1994; 8(4): 31–42.
3.
PointerDDSanchezJP. Leading in the midst of a revolution. Frontiers of Health Services Management1983; 10(2): 36–40.
4.
IsenbergDJ. The tactics of strategic opportunism. Harvard Business Review1987; 87208: 92–97.