We develop hypotheses about the effects of the dimensions (innova-tiveness, optimism, discomfort, and insecurity) of technology readiness on two key stages of Internet acceptance, adoption, and usage of different Internet-based activities, and test them through a two-stage model using U.S. consumer survey data. The findings show that these dimensions have significant enduring effects on the two stages at varying levels of perceived risk.
Get full access to this article
View all access options for this article.
References
1.
AjzenI.The Theory of Planned BehaviorOrganizational Behavior and Human Decision Processes501991179–211
2.
AshcraftM.H.Cognition4th ed.2005Pearson Prentice HallUpper Saddle River, NJ
3.
BagozziR.P.YiY.On the Evaluation of Structural Equation ModelsJournal of the Academy of Marketing Science16198874–94
4.
BartY.ShankarV.SultanF.UrbanG.L.Are the Drivers and Role of Online Trust the Same for All Web Sites and Consumers? A Large-Scale Exploratory Empirical StudyJournal of Marketing692005133–152
5.
BarwiseP.FarleyJ.U.The State of Interactive Marketing in Seven Countries: Interactive Marketing Comes of AgeJournal of Interactive Marketing19200567–80
6.
BrownS.A.VenkateshV.Model of Adoption of Technology in Households: A Baseline Model Test and Extension Incorporating Household Life CycleMIS Quarterly292005399–426
7.
Burton-JonesA.StraubD.W.Reconceptualizing System Usage: An Approach and Empirical TestInformation Systems Research172006228–246
8.
DabholkarP.Consumer Evaluations of New Technology-Based Self-Service Options: An Investigation of Alternative Models of Service QualityInternational Journal of Research in Marketing13199629–51
9.
DabholkarP.BagozziR.P.An Attitudinal Model of Technology-Based Self-Service: Moderating Effects of Consumer Traits and Situational FactorsJournal of the Academy of Marketing Science302002184–201
10.
DanaherP.J.HardieB.G.S.PutsisW.J.Marketing-Mix Variables and the Diffusion of Successive Generations of a Technological InnovationJournal of Marketing Research382001501–514
11.
DavisF.D.BagozziR.P.WarshawP.R.User Acceptance of Computer Technology: A Comparison of Two Theoretical ModelsManagement Science351989982–1003
12.
EllenP.S.BeardenW.O.SharmaS.Resistance to Technological Innovations: An Examination of the Role of Self-Efficacy and Performance SatisfactionJournal of the Academy of Marketing Science191991297–307
13.
GolderP.N.TellisG.J.Growing, Growing, Gone: Cascades, Diffusion, and Turning Points in the Product Life CycleMarketing Science232004207–218
14.
GoldsmithR.E.FlynnL.R.GoldsmithE.B.Innovative Consumers and Market MavensJournal of Marketing Theory and Practice11200354–65
15.
GoldsmithR.E.HofackerC.F.Measuring Consumer InnovativenessJournal of the Academy of Marketing Science191991209–221
GuadagniP.M.LittleJ.D.C.A Logit Model Of Brand Choice Calibrated on Scanner Data, Marketing Science21983203–238
18.
HairJ.F.Jr.AndersonR.E.TathamR.L.BlackW.C.Multivariate Data Analysis5th ed.1998Prentice HallUpper Saddle River, NJ
19.
HeckmanJ.J.Sample Selection Bias as a Specification ErrorEconometrica471979153–161
20.
HirschmanE.C.Innovativeness, Novelty Seeking, and Consumer CreativityJournal of Consumer Research71980283–295
21.
HoffmanD.L.NovakT.P.Marketing in Hypermedia Computer-Mediated Environments: Conceptual FoundationsJournal of Marketing60199650–68
22.
HofstedeG.Culture's Consequences: Comparing Values, Behaviors, Institutions and Organizations Across Nations2nd ed.2003Sage PublicationsThousand Oaks, CA
23.
HosmerD.W.Jr.LemeshowS.Applied Survival Analysis: Regression Modeling of Time to Event Data1999John Wiley & Sons, IncNew York
24.
ImS.BayusB.L.MasonC.H.An Empirical Study of Innate Consumer Innovativeness, Personal Characteristics, and New-Product Adoption BehaviorJournal of the Academy of Marketing Science31200361–73
25.
JarvisC.B.MacKenzieS.B.PodsakoffP.M.A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer ResearchJournal of Consumer Research302003199–218
26.
JoergesB.Technology in Everyday Life: Conceptual QueriesJournal of the Theory of Social Behavior181988219–237
KarahannaE.StraubD.W.ChervanyN.L.Information Technology Adoption Across Time: Cross-Sectional Comparison of Pre-Adoption and Post-Adoption BeliefsMIS Quarterly231999183–213
29.
KimS.S.MalhotraN.K.A Longitudinal Model of Continued IS Use: An Integrative View of Four Mechanisms Underlying Post Adoption PhenomenaManagement Science512005741–755
30.
LinC.-H.ShihH.-Y.SherP.J.Integrating Technology Readiness into Technology Acceptance: The TRAM ModelPsychology & Marketing242007642–657
31.
MahajanV.MullerE.BassF.M.New Product Diffusion Models in Marketing: A Review and Directions for ResearchJournal of Marketing5419901–26
32.
MeuterM.L.BitnerM.J.OstromA.L.BrownS.W.Choosing Among Alternative Service Delivery Modes: An Investigation of Customer Trial of Self-Service TechnologiesJournal of Marketing69200561–83
33.
MickD.G.FournierS.Paradoxes of Technology: Consumer Cognizance, Emotions, and Coping StrategiesJournal of Consumer Research251998123–147
34.
MidgleyD.F.DowlingG.R.A Longitudinal Study of Product Form Innovation: The Interaction between Predispositions and Social MessagesJournal of Consumer Research191993611–625
35.
PaganiM.Determinants of Adoption of Third Generation Mobile Multimedia ServicesJournal of Interactive Marketing18200446–59
36.
ParasuramanA.Technology Readiness Index (TRI): A Multiple-Item Scale to Measure Readiness to Embrace New TechnologiesJournal of Service Research22000307–320
37.
PerreaultW.D.LeighL.E.Reliability of Nominal Data Based on Qualitative JudgmentsJournal of Marketing Research261989135–148
38.
PetersonR.A.BalasubramanianS.BronnenbergB.J.Exploring the Implications of the Internet for Consumer MarketingJournal of the Academy of Marketing Science251997329–346
39.
PunjG.StewartD.An Interaction Framework of Consumer Decision MarketingJournal of Consumer Research101983181–196
40.
RogersE.Diffusion of Innovations5th ed.2003Free PressNew York
41.
RustR.T.CooilB.Reliability Measures for Qualitative Data: Theory and ImplicationsJournal of Marketing Research3119941–14
42.
SchwarzG.Estimating the Dimensions of a ModelAnnals of Statistics61978461–464
43.
ShihC.-F.VenkateshA.Beyond Adoption: Development and Application of a Use-Diffusion ModelJournal of Marketing68200459–72
44.
SriteM.KarahannaE.The Role of Cultural Values in Technology AcceptanceMIS Quarterly302006679–704
45.
ThompsonD.V.HamiltonR.RustR.T.Feature Fatigue: When Product Capabilities Become Too Much of a Good ThingJournal of Marketing Research422005431–442
46.
VenkateshV.MorrisM.G.Why Don't Men Ever Stop to Ask for Directions? Gender, Social Influence, and Their Role in Technology Acceptance and Usage BehaviorMIS Quarterly242000115–139
47.
WalczuchR.LemminkJ.StreukensS.The Effect of Service Employees’ Technology Readiness on Technology AcceptanceInformation & Management442007206–215