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Articles (132)

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1-10 of 132 results for worker-customer relations

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Select article: It’s Not Just Sex: Relational Dynamics between Street-Based Sex Workers and Their Regular Customers

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Research article

First published 2022-10

It’s Not Just Sex: Relational Dynamics between Street-Based Sex Workers and Their Regular Customers

Sharon S Oselin, Katie Hail-Jares

Work,Employment and Society

Select article: The customer in the sociology of work: different ways of going beyond the management–worker dyad

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Research article

First published 2013-12

The customer in the sociology of work: different ways of going beyond the management–worker dyad

Marek Korczynski

Work,Employment and Society

Select article: Regulating worker-customer relations to improve workers’ wellbeing

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Research article

First published 2019-6

Regulating worker-customer relations to improve workers’ wellbeing

Chris Wuytens, Sarah De Groof

European Labour Law Journal

Select article: Ethnic Discrimination in the Dutch Labor Market

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Research article

First published 2012-8

Ethnic Discrimination in the Dutch Labor Market

Iris Andriessen, Eline Nievers, Jaco Dagevos [...]

Work and Occupations

Select article: Consumers' Reports: Management by Customers in a Changing Economy

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Research article

First published 1991-03

Consumers' Reports: Management by Customers in a Changing Economy

Linda Fuller, Vicki Smith

Work,Employment and Society

Select article: Customer Abuse and Aggression as Labour Control Among LGBT Workers in Low-Wage Services

Open access

Research article

First published 2023-6

Customer Abuse and Aggression as Labour Control Among LGBT Workers in Low-Wage Services

Suzanne Mills, Benjamin Owens

Work,Employment and Society

Select article: Hearing music in service interactions: A theoretical and empirical analysis

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Research article

First published 2017-12

Hearing music in service interactions: A theoretical and empirical analysis

Jonathan Payne, Marek Korczynski, Rob Cluley

Human Relations

Select article: `No,We Don't Provide that Service': The Harassment of Hotel Employees by Customers

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Research article

First published 2000-12

`No,We Don't Provide that Service': The Harassment of Hotel Employees by Customers

Yvonne Guerrier, Amel S. Adib

Work,Employment and Society

Select article: The Mystery Customer: Continuing Absences in the Sociology of Service Work

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Research article

First published 2009-10

The Mystery Customer: Continuing Absences in the Sociology of Service Work

Marek Korczynski

Sociology

Select article: The (mis)representation of customer service

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Research article

First published 2005-12

The (mis)representation of customer service

Sharon C. Bolton, Maeve Houlihan

Work,Employment and Society

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