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Research article

First published 2025-3

Lined Up? Examining a “Waiting Line” Effect in Technology-Enabled Restaurant Menu Ordering

Wangoo Lee, Lu Lu

Journal of Hospitality & Tourism Research

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Research article

First published 2006-03

Modeling and Managing the Percentage of Satisfied Customers in Hidden and Revealed Waiting Line Systems

Chester Chambers, Panagiotis Kouvelis

Production and Operations Management

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Research article

First published 2017-2

Modeling and simulation of customer dissatisfaction in waiting lines and its effects

Jorge A Alvarado-Valencia, Gabriela C Tueti Silva, Jairo R Montoya-Torres

SIMULATION

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Research article

First published 2007-12

A study of in-process waiting time on a linear walking worker assembly line

S Lassalle, Q Wang, G W Owen [...]

Proceedings of the Institution of Mechanical Engineers,Part B: Journal of Engineering Manufacture

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Research article

First published 1980-06

Improving Retail Manpower Planning with a Quasi-Subjective Waiting Line Model

Howard S. Gitlow, Bert Rosenbloom

Journal of the Academy of Marketing Science

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Research article

First published 2019-10

Jumping to the Head of the Invisible Line: Queuing and Waiting in Electronic Ticket Systems

J. Lotus Seeley

Social Currents

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Research article

First published 2016-2

Attitudinal and Situational Determinants of Self-Service Technology Use

Haemoon Oh, Miyoung Jeong, Seonjeong (Ally) Lee [...]

Journal of Hospitality & Tourism Research

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Research article

First published 1993-12

Interactive Effects of Musical and Visual Cues on Time Perception: An Application to Waiting Lines in Banks

Jean-Charles Chebat, Claire Gelinas-Chebat, Pierre Filiatrault

Perceptual and Motor Skills

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Research article

First published 2010-6

How Many Highly Skilled Foreign-Born are Waiting in Line for U.S. Legal Permanent Residence? 1

Guillermina Jasso, Vivek Wadhwa, Gary Gereffi [...]

International Migration Review

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Research article

First published 2010-8

A Silver Lining of Standing in Line: Queuing Increases Value of Products

Minjung Koo, Ayelet Fishbach

Journal of Marketing Research

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