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Select article: Hotel Inspiration: How the Substantive Servicescape Inspires Customer Satisfaction

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Research article

First published November, 2024

Hotel Inspiration: How the Substantive Servicescape Inspires Customer Satisfaction

Jianping Liang, Suying Wang, Ben Haobin Ye [...]

Journal of Hospitality & Tourism Research

Select article: How Inspiring! The Impact of Repurposed Design on Customer Inspiration and Repurchase Intention

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Research article

First published May, 2024

How Inspiring! The Impact of Repurposed Design on Customer Inspiration and Repurchase Intention

Laurie Wu, Alei Fan, Peihao Wang

Journal of Hospitality & Tourism Research

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