Sage Journals: Discover world-class research

Retricted access

Research article

First published 2019-3

A Review of Healthcare Service Quality Dimensions and their Measurement

Raghav Upadhyai, Arvind Kumar Jain, Hiranmoy Roy [...]

Journal of Health Management

Free access

Research article

First published 2004-4

Measuring Service Quality: Servqual vs. Servperf Scales

Sanjay K Jain, Garima Gupta

Vikalpa: The Journal for Decision Makers

Retricted access

Research article

First published 2016-3

Construction and validation of a hybrid model to measure perceived public service quality (PSQ)

Marcel Guenoun, Kiane Goudarzi, Jean-Louis Chandon

International Review of Administrative Sciences

Retricted access

Research article

First published 2022-10

Measuring the Service Quality at Multimodal Public Transport Interchanges: A Needs-Driven Approach

Sumashni Moodley, Christoffel Venter

Transportation Research Record: Journal of the Transportation Research Board

Retricted access

Research article

First published 2019-1

A formative measurement approach for exploring how to form service quality in hot spring resorts

Xiaoming Liu, Yi Fu, Ren-Fang Chao [...]

Tourism and Hospitality Research

Retricted access

Research article

First published 1992-7

Measuring Service Quality: A Reexamination and Extension

J. Joseph Cronin, Steven A. Taylor

Journal of Marketing

Open access

Research article

First published 2014

Measuring the Quality of Ecotourism Services

Nor’Aini Yusof, Faiz Abd Rahman, Mohd Fitri Che Jamil [...]

Sage Open

Retricted access

Research article

First published 2025-8

Measuring Service Quality and Assessment of Service Quality Gaps in Dialysis Centres in India

Shawnn Coutinho, Ch. V. V. S. N. V. Prasad, Rohit Prabhudesai

Journal of Health Management

Retricted access

Research article

First published 2014-9

Measuring Quality of Information Services

Valeria Minghetti, Emilio Celotto

Journal of Travel Research

Retricted access

Research article

First published 2021-8

An improved service quality measurement model for soundscape assessment in urban public open spaces

Rui Li, Dayi Ou, Sensen Pan

Indoor and Built Environment

Search results