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Articles (3765)

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1-10 of 3765 results for service quality,service management.

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Select article: Managers’ Perspectives of Quality of Care in Service Housing and Home Care Services: A Qualitative Study

Open access

Research article

First published 2022

Managers’ Perspectives of Quality of Care in Service Housing and Home Care Services: A Qualitative Study

Laura Corneliusson, Tiina Pesonen, Salla Ruotsalainen [...]

Sage Open Aging

Select article: Soft and Hard Aspects of Quality Management Practices Influencing Service Quality and Customer Satisfaction in Manufacturing-oriented Services

Retricted access

Research article

First published 2010-1

Soft and Hard Aspects of Quality Management Practices Influencing Service Quality and Customer Satisfaction in Manufacturing-oriented Services

Usha Lenka, Damodar Suar, Pratap K.J. Mohapatra

Global Business Review

Select article: Managing Quality in the E‐Service System: Development and Application of a Process Model

Retricted access

Research article

First published 2004-12

Managing Quality in the E‐Service System: Development and Application of a Process Model

Joy M. Field, Gregory R. Heim, Kingshuk K. Sinha

Production and Operations Management

Select article: Evaluating library service quality at the Aga Khan University library: Application of a total quality management approach

Retricted access

Research article

First published 2019-3

Evaluating library service quality at the Aga Khan University library: Application of a total quality management approach

Nasra Gathoni, Thomas Van der Walt

Journal of Librarianship and Information Science

Select article: Long-Term Care Managers’ Approaches to Quality Improvement Work in Service Planning and Provision: A Qualitative Interview Study

Open access

Research article

First published 2025

Long-Term Care Managers’ Approaches to Quality Improvement Work in Service Planning and Provision: A Qualitative Interview Study

Randi Olsson Haave, Marianne Sundlisæter Skinner, Line Melby

Global Qualitative Nursing Research

Select article: Managing quality in information services

Free access

Research article

First published 1996-2

Managing quality in information services

Jennifer Rowley

Information Services and Use

Select article: Efficient and choreographed quality-of- service management in dense 6G verticals with high-speed mobility requirements

Open access

Research article

First published 2024-5

Efficient and choreographed quality-of- service management in dense 6G verticals with high-speed mobility requirements

Borja Bordel, Ramón Alcarria, Joaquin Chung [...]

Integrated Computer-Aided Engineering

Select article: Too much of a good thing? The unforeseen importance of knowledge management and role clarity as antecedents of service quality in private hospitals in Ghana

Retricted access

Research article

First published 2022-3

Too much of a good thing? The unforeseen importance of knowledge management and role clarity as antecedents of service quality in private hospitals in Ghana

George Kankam

Business Information Review

Select article: Quality assurance and quality management in the National Health Service

Retricted access

Research article

First published 1995-04

Quality assurance and quality management in the National Health Service

A.C. Parberry, A.K. Banerjee

Perspectives in Public Health

Select article: Barriers Associated with Total Quality Management Practices: A Comparative Study Between Service- and Manufacturing-based Medium Enterprises

Retricted access

Research article

First published 2025-6

Barriers Associated with Total Quality Management Practices: A Comparative Study Between Service- and Manufacturing-based Medium Enterprises

Anindita Tamuli, Sinmoy Goswami

Journal of Operations and Strategic Planning

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