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Articles (16384)

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1-10 of 16384 results for service quality

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Select article: Measuring Service Quality and Assessment of Service Quality Gaps in Dialysis Centres in India

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Research article

First published 2025-8

Measuring Service Quality and Assessment of Service Quality Gaps in Dialysis Centres in India

Shawnn Coutinho, Ch. V. V. S. N. V. Prasad, Rohit Prabhudesai

Journal of Health Management

Select article: Deconstructing Retail Service Quality in India

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Research article

First published 2016-12

Deconstructing Retail Service Quality in India

Ekta Duggal, Harsh V. Verma

Paradigm: A Management Research Journal

Select article: PIECING TOGETHER SERVICE QUALITY: A FRAMEWORK FOR ROBUST SERVICE*

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Research article

First published 2003-06

PIECING TOGETHER SERVICE QUALITY: A FRAMEWORK FOR ROBUST SERVICE*

DOUGLAS M. STEWART

Production and Operations Management

Select article: MODELING QUALITY OF SERVICES IN SERVICE-ORIENTED ENVIRONMENTS

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Research article

First published 2006-11

MODELING QUALITY OF SERVICES IN SERVICE-ORIENTED ENVIRONMENTS

Jens Hündling, Mathias Weske

Journal of Integrated Design and Process Science

Select article: Service Quality Attribute Weights

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Research article

First published 2007-08

Service Quality Attribute Weights

Tracey S. Dagger, Jillian C. Sweeney

Journal of Service Research

Select article: Service Quality in Multichannel Services Employing Virtual Channels

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Research article

First published 2006-05

Service Quality in Multichannel Services Employing Virtual Channels

Rui Sousa, Christopher A. Voss

Journal of Service Research

Select article: Recasting Service Quality for AI-Based Service

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Research article

First published 2022-11

Recasting Service Quality for AI-Based Service

Nurhafihz Noor, Sally Rao Hill, Indrit Troshani

Australasian Marketing Journal

Select article: How service customers tidy their service quality perceptions

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Research article

First published 2016-7-28

How service customers tidy their service quality perceptions

Nicholas C. Georgantzas, Evangelos Katsamakas

Human Systems Management

Select article: Service Quality in Health Care Organisations

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Research article

First published 2011-6

Service Quality in Health Care Organisations

P.G. Ramanujam

Journal of Health Management

Select article: Quality of Electronic Services

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Research article

First published 2006-08

Quality of Electronic Services

Martin Fassnacht, Ibrahim Koese

Journal of Service Research

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