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Articles (148)

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1-10 of 148 results for service process outsourcing

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Select article: Impact of Customer Traffic and Service Process Outsourcing Levels on e‐Retailer Operational Performance

Retricted access

Research article

First published 2015-11

Impact of Customer Traffic and Service Process Outsourcing Levels on e‐Retailer Operational Performance

Olga Perdikaki, David Xiaosong Peng, Gregory R. Heim

Production and Operations Management

Select article: Business Process Outsourcing (BPO): Emerging Scenario and Strategic Options for IT-enabled Services

Free access

Brief report

First published 2004-1

Business Process Outsourcing (BPO): Emerging Scenario and Strategic Options for IT-enabled Services

K Ramachandran, Sudhir Voleti

Vikalpa: The Journal for Decision Makers

Select article: Subcontractor Selection Process Through Vendor Bids: A Case of An Outsourcing Service in Construction

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Research article

First published 2020-7

Subcontractor Selection Process Through Vendor Bids: A Case of An Outsourcing Service in Construction

Shobha Ramalingam

IIM Kozhikode Society & Management Review

Select article: Service Providers' Competences in Business Process Outsourcing for Delivering Successful Outcome: An Exploratory Study

Free access

Research article

First published 2010-7

Service Providers' Competences in Business Process Outsourcing for Delivering Successful Outcome: An Exploratory Study

Sangeeta Shah Bharadwaj, Kul Bhushan C Saxena

Vikalpa: The Journal for Decision Makers

Select article: BPO

Retricted access

Research article

First published 2005-03

BPO

Dhiraj Sharma, Sharad Saxena, Shubhra Aanand

South Asia Economic Journal

Select article: Review of the Empirical Business Services Sourcing Literature: An Update and Future Directions

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Research article

First published 2016-9

Review of the Empirical Business Services Sourcing Literature: An Update and Future Directions

Mary C Lacity, Shaji A. Khan, Aihua Yan

Journal of Information Technology

Select article: Outsourcing in Healthcare through Process Modularization – A Lean Perspective

Open access

Research article

First published 2012-1

Outsourcing in Healthcare through Process Modularization – A Lean Perspective

Cristina Machado Guimarães, José Crespo de Carvalho

International Journal of Engineering Business Management

Select article: Logics and Limits in Ethical Outsourcing and Offshoring in the Global Financial Services Industry

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Research article

First published 2011-8

Logics and Limits in Ethical Outsourcing and Offshoring in the Global Financial Services Industry

Kathleen Marshall Park, Graham Hollinshead

Competition & Change

Select article: Outsourcing Complex Business Processes: Lessons from an Enterprise Partnership

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Research article

First published 2012-4

Outsourcing Complex Business Processes: Lessons from an Enterprise Partnership

Matthias Holweg, Frits K. Pil

California Management Review

Select article: The Evolution of Offshore Outsourcing in India

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Research article

First published 2010-6

The Evolution of Offshore Outsourcing in India

Soni Agrawal, Kishor Goswami, Bani Chatterjee

Global Business Review

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