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Articles (3666)

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1-10 of 3666 results for service process management

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Select article: Managing Quality in the E‐Service System: Development and Application of a Process Model

Retricted access

Research article

First published 2004-12

Managing Quality in the E‐Service System: Development and Application of a Process Model

Joy M. Field, Gregory R. Heim, Kingshuk K. Sinha

Production and Operations Management

Select article: Guest Service Management and Processes in Restaurants: What We Have Learned in Fifty Years

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Other

First published 2010-11

Guest Service Management and Processes in Restaurants: What We Have Learned in Fifty Years

Alex M. Susskind

Cornell Hospitality Quarterly

Select article: The role of decision-making support systems in IT service management processes

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Research article

First published 2014-5

The role of decision-making support systems in IT service management processes

M. Mora, Gloria Phillips-Wren, Jorge Marx-Gomez [...]

Intelligent Decision Technologies

Select article: Managing Risk in a New Telecommunications Service Development Process through a Scenario Planning Approach

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Research article

First published 2002-9

Managing Risk in a New Telecommunications Service Development Process through a Scenario Planning Approach

Jae-Hyeon Ahn, Ann Skudlark

Journal of Information Technology

Select article: The impact of new processing techniques on the management of data processing in the United Kingdom Government Statistical Service

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Research article

First published 1988-11

The impact of new processing techniques on the management of data processing in the United Kingdom Government Statistical Service

D.P. Rose, D.R. Cable, R.M. Taylor [...]

Statistical Journal of the IAOS

Select article: Government reforms,performance management and the labour process: the case of officers in the UK probation service

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Research article

First published 2012-10

Government reforms,performance management and the labour process: the case of officers in the UK probation service

Jenny Gale

Work,Employment and Society

Select article: Implementation of Occupational Health Service Improvements through Application of Total Quality Management Processes

Free access

Research article

First published 2011-6

Implementation of Occupational Health Service Improvements through Application of Total Quality Management Processes

Elizabeth Anne Thomas

Workplace Health & Safety

Select article: ITIL process management to mitigate operations risk in cloud architecture infrastructure for banking and financial services industry

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Research article

First published 2020

ITIL process management to mitigate operations risk in cloud architecture infrastructure for banking and financial services industry

Abhishek Mahalle, Jianming Yong, Xiaohui Tao

Web Intelligence

Select article: Challenges and responsibilities in the medication management process in 24/7 group housing services for adults with intellectual disability: Interviews with nurses

Open access

Research article

First published 2024-6

Challenges and responsibilities in the medication management process in 24/7 group housing services for adults with intellectual disability: Interviews with nurses

Anne Halmetoja, Antti Teittinen, Raisa Laaksonen

Journal of Intellectual Disabilities

Select article: Foundations and Implications of a Proposed Unified Services Theory

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Research article

First published 2006-06

Foundations and Implications of a Proposed Unified Services Theory

Scott E. Sampson, Craig M. Froehle

Production and Operations Management

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