Search results: Sage Journals

Restricted accessResearch articleFirst published July, 2017

A reading in cross-cultural service encounter: Exploring the relationship between cultural intelligence,employee performance and service quality

Elham Alshaibani, Ali Bakir

Tourism and Hospitality Research

Restricted accessResearch articleFirst published February, 1999

David E. Hansen, Peter J. Danaher

Journal of Service Research

Restricted accessResearch articleFirst published April, 1995

Linda L. Price, Eric J. Arnould, Patrick Tierney

Journal of Marketing

Open accessResearch articleFirst published July, 2023

Hanna Kara, Maija Jäppinen, Camilla Nordberg [...]

Qualitative Social Work

Restricted accessOtherFirst published June, 2011

Gülnur Tumbat

Marketing Theory

Restricted accessResearch articleFirst published May, 2012

Heesup Han, Kisang Ryu

Cornell Hospitality Quarterly

Restricted accessBook reviewFirst published March, 2026

John Olushola Magbadelo

Indian Journal of Public Administration

Restricted accessResearch articleFirst published August, 2004

Peter C. Verhoef, Gerrit Antonides, Arnoud N. de Hoog

Journal of Service Research

Restricted accessResearch articleFirst published May, 1999

Tom J. Brown, Amna Kirmani

Journal of Service Research

Restricted accessResearch articleFirst published November, 1999

Patricia A. Knowles, Stephen J. Grove, Gregory M. Pickett

Journal of Service Research