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Research article

First published 1996-12

Psychogeriatric Consultation Services: Effect and Effectiveness

Louise Teitelbaum, Dorothy Cotton, M Lynne Ginsburg [...]

The Canadian Journal of Psychiatry

Retricted access

Research article

First published 2020-01

Learning with Projection Effects in Service Operations Systems

Qiao‐Chu He, Ying‐Ju Chen, Rhonda Righter

Production and Operations Management

Retricted access

Research article

First published 2016-2

Effects of Service Failure on Consumer Responses across Failure Types: A Moderating Role of Intimacy

Seongun Jeon, Jonathan S. Kim

Australasian Marketing Journal

Retricted access

Research article

First published 2010-3

Effectiveness of Responsible Beverage Service: The Norwegian Experiences

Ingeborg Rossow, Bergljot Baklien

Contemporary Drug Problems

Retricted access

Editorial

First published 2003-1

The Need for Integrated Primary Health Care to Enhance the Effectiveness of Health Services

Albert Lee

Asia Pacific Journal of Public Health

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Research article

First published 2017-05

Surprise,Anticipation,and Sequence Effects in the Design of Experiential Services

Michael J. Dixon, Liana Victorino, Robert J. Kwortnik [...]

Production and Operations Management

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Research article

First published 2008-11

Is There a Halo Effect in Satisfaction Formation in Business-to-Business Services?

Jenny van Doorn

Journal of Service Research

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Research article

First published 2008-1

Emotional Intelligence,Emotional Labour and Work Effectiveness in Service Organisations: A Proposed Model

Abdul Kadir Othman, Hazman Shah Abdullah, Jasmine Ahmad

Vision: The Journal of Business Perspective

Retricted access

Research article

First published 2021-8

Factors influencing union effectiveness in the public service in Zambia: Associations and mediating effect

Grayson Koyi, Juvenalis M Tembo, Chanda M Sichinsambwe

Economic and Industrial Democracy

Open access

Research article

First published 2025

Building Narratives of Effectiveness and Customer Orientation at the Interface of Different Actors in the Lifestyle Guidance Service Process

Heli Tiusanen, Sanna Ryynänen, Marjo Suhonen

Journal of Patient Experience

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