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Research article

First published 2026

Uncovering the Intervening Mechanisms in the Relationship Between Technological Stressors and Individual and Work-Related Consequences

Saeid Nosrati, Seongseop (Sam) Kim, Dori Davari [...]

Journal of Hospitality & Tourism Research

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Research article

First published 1994-12

The Effects of Filled Waiting Time and Service Provider Control over the Delay on Evaluations of Service

Shirley Taylor

Journal of the Academy of Marketing Science

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Research article

First published 2016-8

The Impact of Implementation of an ICU Consult Service on Hospital-Wide Outcomes and ICU-Specific Outcomes

Amjad Al-Rajhi, Louay Mardini, Dev Jayaraman

Journal of Intensive Care Medicine

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Research article

First published 2010-8

From bed-blocking to delayed discharges: precursors and interpretations of a contested concept

Ana Manzano-Santaella

Health Services Management Research

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Research article

First published 2015-12

Dispreferred responses when texting: Delaying that ‘no’ response

Johanna Rendle-Short

Discourse & Communication

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Research article

First published 2017-11

Service Employee Responses to Angry Customer Complaints

Christina Jerger, Jochen Wirtz

Journal of Service Research

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Announcement

First published 2015-4

Rapid Communication: Delay between recruitment and participation impacts on preinclusion attrition

Erin I. Walsh, Jay K. Brinker

Quarterly Journal of Experimental Psychology

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Research article

First published 1999

Evaluating a Roadside Assistance Program: Penn-Lincoln Parkway Service Patrol

Eric T. Donnell, Michael L. Patten, John M. Mason

Transportation Research Record: Journal of the Transportation Research Board

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Other

First published 2006-11

The relation between response time and the re-utilization of an email based counselling system

Liam Caffery, Anthony C Smith

Journal of Telemedicine and Telecare

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Research article

First published 2022-3

Experience of Parents of Children with Genetically Determined Leukoencephalopathies Regarding the Adapted Health Care Services During the COVID-19 Pandemic

Pouneh Amir Yazdani, Marie-Lou St-Jean, Sara Matovic [...]

Journal of Child Neurology

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