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Research article

First published 2005-10

Service Leader Interaction Behaviors

Mark R. Testa, Mark G. Ehrhart

Group & Organization Management

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Research article

First published 2010-6

Service Quality: The Key Role of Service Climate and Service Behavior of Boundary Employee Units

Esther Gracia, Eva Cifre, Rosa Grau

Group & Organization Management

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Research article

First published 2019-9

Effects of ethical leadership on nurses’ service behaviors

Na Zhang, Mingfang Li, Zhenxing Gong [...]

Nursing Ethics

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Research article

First published 2019-05

Behavior Aware Service Staffing

David D. Cho, Kurt M. Bretthauer, Kyle D. Cattani [...]

Production and Operations Management

Open access

Research article

First published 2015-11

Integration of Behavioral Health and Medical Services

Frances Deavers, Natasha DePesa, Jonathan Mitchell [...]

Journal of Patient Experience

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Research article

First published 2023-6

Latent profiles of ethical climate and nurses’ service behavior

Na Zhang, Dingxin Xu, Xing Bu [...]

Nursing Ethics

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Research article

First published 2009-08

The Effect of Management Commitment To Service On Employee Service Behaviors: the Mediating Role of Job Satisfaction

Hyun Jeong Kim, Pimtong Tavitiyaman, Woo Gon Kim

Journal of Hospitality & Tourism Research

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Research article

First published 2004-11

Modes of Entry Into Services for Young Children With Disruptive Behaviors

Emily Arcia, María C. Fernández, Marisela Jáquez [...]

Qualitative Health Research

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Research article

First published 2010-9

Behavioral Systems Analysis in Health and Human Services

Heather M. McGee, Lori H. Diener

Behavior Modification

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Research article

First published 2005-02

Customers as Good Soldiers: Examining Citizenship Behaviors in Internet Service Deliveries

Markus Groth

Journal of Management

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