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Articles (266)

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1-10 of 266 results for satisfaction on financial services

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Select article: The Impact of Service System Design and Flow Experience on Customer Satisfaction in Online Financial Services

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Research article

First published 2010-02

The Impact of Service System Design and Flow Experience on Customer Satisfaction in Online Financial Services

David Xin Ding, Paul Jen-Hwa Hu, Rohit Verma [...]

Journal of Service Research

Select article: Organizational Service Climate Drivers of the American Customer Satisfaction Index (ACSI) and Financial and Market Performance

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Research article

First published 2009-08

Organizational Service Climate Drivers of the American Customer Satisfaction Index (ACSI) and Financial and Market Performance

Benjamin Schneider, William H. Macey, Wayne C. Lee [...]

Journal of Service Research

Select article: Service Quality and Customer Satisfaction in Kerala’s Small Finance Banks: A Study on Adoption and Patronage Intentions

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Research article

First published 2026

Service Quality and Customer Satisfaction in Kerala’s Small Finance Banks: A Study on Adoption and Patronage Intentions

Moncy Kuriakose, Johney Johnson

Vision: The Journal of Business Perspective

Select article: Determinants of Financial Inclusion Among Dalit Women in Kancheepuram District,Tamil Nadu

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Research article

First published 2022

Determinants of Financial Inclusion Among Dalit Women in Kancheepuram District,Tamil Nadu

Vemulapalli Aparna, Victor Louis Anthuvan

Contemporary Voice of Dalit

Select article: Understanding Trust in Financial Services

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Research article

First published 2012-8

Understanding Trust in Financial Services

Torben Hansen

Journal of Service Research

Select article: Organizational Obstacles: Links with Financial Performance,Customer Satisfaction,and Job Satisfaction in a Service Environment

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Research article

First published 1993-06

Organizational Obstacles: Links with Financial Performance,Customer Satisfaction,and Job Satisfaction in a Service Environment

Karen A. Brown, Terence R. Mitchell

Human Relations

Select article: Rewards Strategy: A Key Driver of Service–Profit Chain

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Research article

First published 2019-9

Rewards Strategy: A Key Driver of Service–Profit Chain

Pankaj M. Madhani

Compensation & Benefits Review

Select article: Effects of results-based financing of maternal and child health services on patient satisfaction in Afghanistan

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Research article

First published 2019-1

Effects of results-based financing of maternal and child health services on patient satisfaction in Afghanistan

Essa Tawfiq, Jaikishan Desai, Dean Hyslop

Journal of Health Services Research & Policy

Select article: Relative Value and Customer Choice in Loan Decisions: An Application of the Wallet Allocation Rule

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Research article

First published 2016-5

Relative Value and Customer Choice in Loan Decisions: An Application of the Wallet Allocation Rule

Lerzan Aksoy, Timothy L. Keiningham, Alexander Buoye [...]

Journal of Creating Value

Select article: Attribute Perceptions,Customer Satisfaction and Intention to Recommend E-Services ☆

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Research article

First published 2009-8

Attribute Perceptions,Customer Satisfaction and Intention to Recommend E-Services ☆

Adam Finn, Luming Wang, Tema Frank

Journal of Interactive Marketing

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