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1-10 of 50 results for restaurant failure

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Select article: Service Failures in Restaurants

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Research article

First published 2010-8

Service Failures in Restaurants

Young Namkung, Soocheong Jang

Cornell Hospitality Quarterly

Select article: Tourism-related business failures: the case of The Spice Islands Restaurant

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Research article

First published 2009-10

Tourism-related business failures: the case of The Spice Islands Restaurant

Neil Leiper, Lloyd Stear

Journal of Vacation Marketing

Select article: Why Service Recovery Fails? Examining the Roles of Restaurant Type and Failure Severity in Double Deviation With Justice Theory

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Research article

First published 2022-5

Why Service Recovery Fails? Examining the Roles of Restaurant Type and Failure Severity in Double Deviation With Justice Theory

Suiwen (Sharon) Zou, Steven J. Migacz

Cornell Hospitality Quarterly

Select article: Service Failure Recovery Efforts in Restaurant Dining: The Role of Criticality of Service Consumption

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Research article

First published 1996-5

Service Failure Recovery Efforts in Restaurant Dining: The Role of Criticality of Service Consumption

D.S. Sundaram, Claudia Jurowski, Cynthia Webster

Journal of Hospitality & Tourism Research

Select article: Don’t Shoot the Cook: Perceptions of Food Servers and Restaurants as a Function of Blaming Coworkers and Customers for Service Failures

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Research article

First published 2025-8

Don’t Shoot the Cook: Perceptions of Food Servers and Restaurants as a Function of Blaming Coworkers and Customers for Service Failures

John S. Seiter, Harry Weger

Management Communication Quarterly

Select article: Who Chose this Restaurant Anyway? The Effect of Responsibility for Choice,Guarantees,and Failure Stability on Customer Complaining

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Research article

First published 2013-11

Who Chose this Restaurant Anyway? The Effect of Responsibility for Choice,Guarantees,and Failure Stability on Customer Complaining

Lisa McQuilken, Nichola Robertson

Journal of Hospitality & Tourism Research

Select article: Predict US Restaurant Firm Failures: The Artificial Neural Network Model versus Logistic Regression Model

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Research article

First published 2010-7

Predict US Restaurant Firm Failures: The Artificial Neural Network Model versus Logistic Regression Model

Hyewon Youn, Zheng Gu

Tourism and Hospitality Research

Select article: Why Restaurants Fail

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Research article

First published 2005-08

Why Restaurants Fail

H. G. Parsa, John T. Self, David Njite [...]

Cornell Hospitality Quarterly

Select article: Why Restaurants Fail? Part IV

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Research article

First published 2015-2

Why Restaurants Fail? Part IV

H. G. Parsa, Jean-Pierre I. van der Rest, Scott R. Smith [...]

Cornell Hospitality Quarterly

Select article: Value recovery with customer dissatisfaction: A study of restaurant services in Pakistan

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Research article

First published 2011-7

Value recovery with customer dissatisfaction: A study of restaurant services in Pakistan

Sohail Kamran, Madiha Attiq

Tourism and Hospitality Research

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