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Editorial

First published 2021-11

Moving Service Research Forward

Ming-Hui Huang, Edward Malthouse, Stephanie Noble [...]

Journal of Service Research

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Review article

First published 2011-6

Research and information services

Emma King

Business Information Review

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Research article

First published 2021-11

Service Research Priorities: Designing Sustainable Service Ecosystems

Joy M. Field, Darima Fotheringham, Mahesh Subramony [...]

Journal of Service Research

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Research article

First published 2009-05

Twenty Years of Service Guarantee Research

Jens Hogreve, Dwayne D. Gremler

Journal of Service Research

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Research article

First published 2014-10

Services research in tourism

Anita Zehrer, Birgit Muskat, Matthias Muskat

Journal of Vacation Marketing

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Research article

First published 2021-8

Service Research Priorities: Managing and Delivering Service in Turbulent Times

Amy L. Ostrom, Joy M. Field, Darima Fotheringham [...]

Journal of Service Research

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Editorial

First published 2018-2

Upframing Service Design and Innovation for Research Impact

Lia Patrício, Anders Gustafsson, Raymond Fisk

Journal of Service Research

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Research article

First published 2004-12

Developing a Research Agenda on Civic Service

Virginia A. Hodgkinson

Nonprofit and Voluntary Sector Quarterly

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Research article

First published 2014-2

A Service Climate Synthesis and Future Research Agenda

David E. Bowen, Benjamin Schneider

Journal of Service Research

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Research article

First published 2015-5

Service Research Priorities in a Rapidly Changing Context

Amy L. Ostrom, A. Parasuraman, David E. Bowen [...]

Journal of Service Research

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