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Articles (13)

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1-10 of 13 results for repatronage intention

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Select article: A Content Analysis of Consumer Complaints,Remedies,and Repatronage Intentions Regarding Dissatisfying Service Experiences

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Research article

First published 2005-05

A Content Analysis of Consumer Complaints,Remedies,and Repatronage Intentions Regarding Dissatisfying Service Experiences

Alex M. Susskind

Journal of Hospitality & Tourism Research

Select article: The role of perceived vulnerability in restaurant customers’ co-creation behavior and repatronage intention during the COVID-19 pandemic

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Research article

First published 2022-1

The role of perceived vulnerability in restaurant customers’ co-creation behavior and repatronage intention during the COVID-19 pandemic

Jihye Min, Kiseol Yang, Jiyoung Kim

Journal of Vacation Marketing

Select article: Fast Fashion and In-Store Hoarding

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Review article

First published 2011-7

Fast Fashion and In-Store Hoarding

Sang-Eun Byun, Brenda Sternquist

Clothing and Textiles Research Journal

Select article: Hierarchal Formation of Trust on Peer-to-Peer Lodging Platforms

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Research article

First published 2022-9

Hierarchal Formation of Trust on Peer-to-Peer Lodging Platforms

Yi Luo, Liang (Rebecca) Tang, Eojina Kim [...]

Journal of Hospitality & Tourism Research

Select article: Hotel Overbooking

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Research article

First published 2011-8

Hotel Overbooking

Breffni M. Noone, Chung Hun Lee

Journal of Hospitality & Tourism Research

Select article: An Experimental Investigation of Customer Reactions to Service Failure and Recovery Encounters

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Research article

First published 1998-08

An Experimental Investigation of Customer Reactions to Service Failure and Recovery Encounters

Amy K. Smith, Ruth N. Bolton

Journal of Service Research

Select article: Rethinking Service Recovery Strategies

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Other

First published 2003-11

Rethinking Service Recovery Strategies

Tom DeWitt, Michael K. Brady

Journal of Service Research

Select article: Heritage/Cultural Attraction Atmospherics: Creating the Right Environment for the Heritage/Cultural Visitor

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Research article

First published 2007-02

Heritage/Cultural Attraction Atmospherics: Creating the Right Environment for the Heritage/Cultural Visitor

Mark A. Bonn, Sacha M. Joseph-Mathews, Mo Dai [...]

Journal of Travel Research

Select article: Regulatory Focus Theory,Trust,and Privacy Concern

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Research article

First published 2009-11

Regulatory Focus Theory,Trust,and Privacy Concern

Jochen Wirtz, May O. Lwin

Journal of Service Research

Select article: Smart Shopping Carts: How Real-Time Feedback Influences Spending

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Research article

First published 2013-11

Smart Shopping Carts: How Real-Time Feedback Influences Spending

Koert van Ittersum, Brian Wansink, Joost M.E. Pennings [...]

Journal of Marketing

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