Search results: Sage Journals

Restricted accessResearch articleFirst published January, 2005

“Migrating” to New Service Providers: Toward a Unifying Framework of Consumers’ Switching Behaviors

Harvir S. Bansal, Shirley F. Taylor, Yannik St. James

Journal of the Academy of Marketing Science

Restricted accessResearch articleFirst published November, 2014

Patient loyalty to health care organizations: Strengthening and weakening (satisfaction and provider switching)

Herni J Astuti, Keisuke Nagase

Journal of Medical Marketing: Device,Diagnostic and Pharmaceutical Marketing

Restricted accessResearch articleFirst published November, 1999

The Service Provider Switching Model (SPSM)

Harvir S. Bansal, Shirley F. Taylor

Journal of Service Research

Restricted accessResearch articleFirst published January, 2015

Mode-Switching Behavior with the Provision of Real-Time Multimodal Traveler Information

Andreas Frei, Hongcheng Gan

Transportation Research Record: Journal of the Transportation Research Board

Restricted accessResearch articleFirst published February, 2008

Study of Relationship of Demographic Factors with Brand Choice and Brand Switching of Customers of Mobile Phone Service Providers in Kolkata

Shibashish Chakraborty, Kalyan Sengupta

Management and Labour Studies

Restricted accessResearch articleFirst published May, 2012

Reasons for Switching Service Providers

Robert East, Ursula Grandcolas, Francesca Dall'Olmo Riley [...]

Australasian Marketing Journal

Restricted accessResearch articleFirst published June, 2021

Identifying the Critical Success Factors of Telecom Switching Barriers Using the AHP

Reuban Jacob, Suresh Subramoniam

Global Business Review

Open accessResearch articleFirst published March, 2016

Exploring Predictive Switching Factors for Mobile Number Portability

Gurjeet Kaur, Ritika Sambyal

Vikalpa: The Journal for Decision Makers

Restricted accessResearch articleFirst published August, 2016

A framework for conceptualizing patient loyalty to healthcare organizations

Herni J Astuti, Keisuke Nagase

Health Services Management Research

Restricted accessEditorialFirst published July, 2021

Non-Medical Switching Impact on Patients and Providers – Psoriatic Disease Community Taking a Stand

April Armstrong, Mark Lebwohl, Joseph F. Merola [...]

Journal of Psoriasis and Psoriatic Arthritis®

Restricted accessResearch articleFirst published January, 2005

“Migrating” to New Service Providers: Toward a Unifying Framework of Consumers’ Switching Behaviors

Harvir S. Bansal, Shirley F. Taylor, Yannik St. James

Journal of the Academy of Marketing Science

Restricted accessResearch articleFirst published November, 2014

Patient loyalty to health care organizations: Strengthening and weakening (satisfaction and provider switching)

Herni J Astuti, Keisuke Nagase

Journal of Medical Marketing: Device,Diagnostic and Pharmaceutical Marketing

Restricted accessResearch articleFirst published November, 1999

The Service Provider Switching Model (SPSM)

Harvir S. Bansal, Shirley F. Taylor

Journal of Service Research

Restricted accessResearch articleFirst published January, 2015

Mode-Switching Behavior with the Provision of Real-Time Multimodal Traveler Information

Andreas Frei, Hongcheng Gan

Transportation Research Record: Journal of the Transportation Research Board

Restricted accessResearch articleFirst published February, 2008

Study of Relationship of Demographic Factors with Brand Choice and Brand Switching of Customers of Mobile Phone Service Providers in Kolkata

Shibashish Chakraborty, Kalyan Sengupta

Management and Labour Studies

Restricted accessResearch articleFirst published May, 2012

Reasons for Switching Service Providers

Robert East, Ursula Grandcolas, Francesca Dall'Olmo Riley [...]

Australasian Marketing Journal

Restricted accessResearch articleFirst published June, 2021

Identifying the Critical Success Factors of Telecom Switching Barriers Using the AHP

Reuban Jacob, Suresh Subramoniam

Global Business Review

Open accessResearch articleFirst published March, 2016

Exploring Predictive Switching Factors for Mobile Number Portability

Gurjeet Kaur, Ritika Sambyal

Vikalpa: The Journal for Decision Makers

Restricted accessResearch articleFirst published August, 2016

A framework for conceptualizing patient loyalty to healthcare organizations

Herni J Astuti, Keisuke Nagase

Health Services Management Research

Restricted accessEditorialFirst published July, 2021

Non-Medical Switching Impact on Patients and Providers – Psoriatic Disease Community Taking a Stand

April Armstrong, Mark Lebwohl, Joseph F. Merola [...]

Journal of Psoriasis and Psoriatic Arthritis®