Sage Journals: Discover world-class research

Retricted access

Research article

First published 2007-08

Propensity To Complain: Effects of Personality and Behavioral Factors

Dogan Gursoy, Ken W. McCleary, Lawrence R. Lepsito

Journal of Hospitality & Tourism Research

Retricted access

Research article

First published 2011-07

Reducing Customer Dissatisfaction: How Important is Learning to Reduce Service Failure?

Michael A. Lapré

Production and Operations Management

Retricted access

Research article

First published 2011-12

When Students Complain

Vishal Lala, Randi Priluck

Journal of Marketing Education

Retricted access

Research article

First published 2007-12

The Effects of Cultural Individualism and Self-Confidence on Propensity to Voice: From Theory to Measurement to Practice

Piotr Chelminski, Robin A. Coulter

Journal of International Marketing

Retricted access

Research article

First published 2004-02

Consumer Frustration in the Customer-Server Exchange: The Role of Attitudes Toward Complaining and Information Inadequacy Related to Service Failures

Alex M. Susskind

Journal of Hospitality & Tourism Research

Open access

Research article

First published 2025-1

The propensity to control: Non-sexual violence as probative of sexual offending in the intimate partner context

Caccia Armstrong, Anna High

The International Journal of Evidence & Proof

Retricted access

Research article

First published 2005-05

Silent Voices

Jean-Charles Chebat, Moshe Davidow, Isabelle Codjovi

Journal of Service Research

Retricted access

Other

First published 2003-11

Rethinking Service Recovery Strategies

Tom DeWitt, Michael K. Brady

Journal of Service Research

Retricted access

Research article

First published 2018-10

Previous sexual history evidence

Matt James Thomason

The International Journal of Evidence & Proof

Retricted access

Research article

First published 2008-11

Cervical Chordoma with Retropharyngeal Extension Presenting with Impaired Voice

Keyvan Nicoucar, Thierry Rausch, Minerva Becker [...]

Tumori Journal

Search results