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Articles (40)

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1-10 of 40 results for perceived customer effectiveness and perceived customer social responsibility

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Select article: Warm Glow or Extra Charge? The Ambivalent Effect of Corporate Social Responsibility Activities on Customers’ Perceived Price Fairness

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Research article

First published 2016-1

Warm Glow or Extra Charge? The Ambivalent Effect of Corporate Social Responsibility Activities on Customers’ Perceived Price Fairness

Johannes Habel, Laura Marie Schons, Sascha Alavi [...]

Journal of Marketing

Select article: Antecedents of Green Purchase Behaviour: An Examination of Moderating Role of Green Wash Fear

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Research article

First published 2016-4

Antecedents of Green Purchase Behaviour: An Examination of Moderating Role of Green Wash Fear

G. Rejikumar

Global Business Review

Select article: The Effect of Corporate Social Responsibility on Customer Donations to Corporate-Supported Nonprofits

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Research article

First published 2004-10

The Effect of Corporate Social Responsibility on Customer Donations to Corporate-Supported Nonprofits

Donald R. Lichtenstein, Minette E. Drumwright, Bridgette M. Braig

Journal of Marketing

Select article: Country-of-Brand,Corporate Social Responsibility and Customer Responds: Moderating Role of Country-of-Manufacture and Corporate Reputation

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Research article

First published 2024

Country-of-Brand,Corporate Social Responsibility and Customer Responds: Moderating Role of Country-of-Manufacture and Corporate Reputation

Nguyen Ngoc Hien, Nguyen Thanh Long, Tran Nha Ghi [...]

Global Business Review

Select article: Crime and Punishment

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Research article

First published 2005-11

Crime and Punishment

Young “Sally” K. Kim, Amy K. Smith

Journal of Service Research

Select article: The Analysis of Corporate Social Responsibility,Identification and Customer Orientation by Structural Equation Modelling and Artificial Intelligence

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Research article

First published 2022-9

The Analysis of Corporate Social Responsibility,Identification and Customer Orientation by Structural Equation Modelling and Artificial Intelligence

Seniz Ozhan, Erkan Ozhan, Gamze Yakar Pritchard

Vision: The Journal of Business Perspective

Select article: Being Moved or Being Satisfied? The Effect of Unexpected Acts of Personal Kindness in Hospitality Service Encounters

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Research article

First published 2022-5

Being Moved or Being Satisfied? The Effect of Unexpected Acts of Personal Kindness in Hospitality Service Encounters

Michele Griessmair, Spring H. Han, Hisashi Masuda

Cornell Hospitality Quarterly

Select article: Social justice or social stigma? Hotel customers’ perception on branded hotel used as quarantine facility

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Research article

First published 2024-6

Social justice or social stigma? Hotel customers’ perception on branded hotel used as quarantine facility

Fu Chieh Hsu, Elizabeth Agyeiwaah, Jing Liu [...]

Journal of Hospitality & Tourism Research

Select article: Unveiling the Human Touch: Enhancing Customer Satisfaction Through Personal Profiles of Social Media Customer Service Agents

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Research article

First published 2025-12

Unveiling the Human Touch: Enhancing Customer Satisfaction Through Personal Profiles of Social Media Customer Service Agents

Huai-Tzu Cheng, Yang Pan, Rudy Hirschheim

Production and Operations Management

Select article: The Contribution of Perceived Labor Transparency and Perceived Corporate Giving to Brand Equity in the Footwear Industry

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Research article

First published 2014-10

The Contribution of Perceived Labor Transparency and Perceived Corporate Giving to Brand Equity in the Footwear Industry

Jiyun Kang, Gwendolyn Hustvedt

Clothing and Textiles Research Journal

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