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Review article

First published 2013-2

Employee Collaboration,Learning Orientation,and New Service Development Performance

Horace L. Melton, Michael D. Hartline

Journal of Service Research

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Research article

First published 2008-05

New Service Development Competence and Performance: An Empirical Investigation in Retail Banking

Larry J. Menor, Aleda V. Roth

Production and Operations Management

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Research article

First published 2010-11

Customer and Frontline Employee Influence on New Service Development Performance

Horace L. Melton, Michael D. Hartline

Journal of Service Research

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Research article

First published 2017-12

Two-step model for performance evaluation and improvement of New Service Development process based on fuzzy logics and genetic algorithm

Danijela Tadić, Aleksandar Đorđević, Milan Erić [...]

Journal of Intelligent & Fuzzy Systems: Applications in Engineering and Technology

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Research article

First published 2007-4

New Service Development (NSD): Role of Customer Contact Executives

K. R. Jayasimha, Rajendra Nargundkar, V. Murugaiah

Vision: The Journal of Business Perspective

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Research article

First published 2011-11

Customer Orientation,Learning Orientation,and New Service Development

Kayhan Tajeddini

Journal of Hospitality & Tourism Research

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Review article

First published 2011-8

Fields of Gold

Jeroen Schepers, Ad de Jong, Ko de Ruyter [...]

Journal of Service Research

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Research article

First published 2014-1

Automated,Data-Driven Performance Regime for Operations Management,Planning,and Control

Dominick Tribone, David Block-Schachter, Frederick P. Salvucci [...]

Transportation Research Record: Journal of the Transportation Research Board

Free access

Research article

First published 2010-12

Improving Semantic Web Services Composition Performance,Using Data Mining Techniques

Shahab Bayati, Ardeshir Bahreininejad, Ali Farahmand Nejad [...]

Journal of Algorithms & Computational Technology

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Research article

First published 2001-2

Service mapping and QoS provisioning in broadband satellite multimedia networks

I. Mertzanis, G. Sfikas, R. Tafazolli

Space Communications

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