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Research article

First published 2018-11

Determinants of Retailers’ Cross-channel Integration: An Innovation Diffusion Perspective on Omni-channel Retailing

Lanlan Cao, Li Li

Journal of Interactive Marketing

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Research article

First published 2017-8

Basket Composition and Choice among Direct Channels: A Latent State Model of Shopping Costs ☆

Kirthi Kalyanam, Peter Lenk, Eddie Rhee

Journal of Interactive Marketing

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Research article

First published 2023

Can Brick-and-Click Stores Yield Returning Online Customers? Assessing In-house Logistics Service Quality (LSQ) of Multi-channel Retailers

Siti Norida Wahab, Muhammad Iskandar Hamzah, Salini Devi Rajendran

Vision: The Journal of Business Perspective

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Research article

First published 2014-07

Browse‐and‐Switch: Retail‐Online Competition under Value Uncertainty

Anantaram Balakrishnan, Shankar Sundaresan, Bo Zhang

Production and Operations Management

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Research article

First published 2014-01

Strategic Motive for Introducing Internet Channels in a Supply Chain

Lu Hsiao, Ying‐Ju Chen

Production and Operations Management

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Research article

First published 2006-11

Challenges and Opportunities in Multichannel Customer Management

Scott A. Neslin, Dhruv Grewal, Robert Leghorn [...]

Journal of Service Research

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Research article

First published 2011-03

Life‐Cycle Channel Coordination Issues in Launching an Innovative Durable Product

Genaro J. Gutierrez, Xiuli He

Production and Operations Management

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Research article

First published 2021-11

Platform Information Transparency and Effects on Third‐Party Suppliers and Offline Retailers

Yushi Tsunoda, Yusuke Zennyo

Production and Operations Management

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Research article

First published 2022-9

Pricing and coordination models before and after the integration of omni-channel supply chain by mobile internet

Rongrong Hu, Yiping Yu

Journal of Computational Methods in Sciences and Engineering

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Research article

First published 2016-12

New Product Design under Channel Acceptance: Brick‐and‐Mortar,Online‐Exclusive,or Brick‐and‐Click

Lan Luo, Jiong Sun

Production and Operations Management

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