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Research article

First published 2015-4

Managerial Empathy Facilitates Egocentric Predictions of Consumer Preferences

Johannes D. Hattula, Walter Herzog, Darren W. Dahl [...]

Journal of Marketing Research

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Other

First published 2010-03

Increasing Interpersonal and Informational Justice When Communicating Negative News: The Role of the Manager’s Empathic Concern and Moral Development

David L. Patient, Daniel P. Skarlicki

Journal of Management

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Research article

First published 2016-4

What Holds Ethical Consumers to a Cosmetics Brand

Rosa Chun

Business & Society

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Research article

First published 2025

Assessing Healthcare Delivery and Service  Quality in Community Clinics

Md Nasir Uddin, Anas Al Masud, Ridwan Islam Sifat

Journal of Health Management

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Research article

First published 2025-11

Populism and the commons in the Anthropocene: Exploring a fitting political strategy for our epoch

Ioannis Rigkos-Zitthen

Human Geography

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Research article

First published 1978-07

The Relationship of Intrinsic-Extrinsic Motivation and Communication Climate in Organizations

Paul D. Krivonos

International Journal of Business Communication

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Research article

First published 2021-6

Breaking the ice with a joke: The relief-inducing property of humor and its effect on sellers’ performance

Renaud Lunardo, Laurent Bompar, Camille Saintives

Recherche et Applications en Marketing (English Edition)

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Research article

First published 2022-7

Shaping Corporate Character Through Symmetrical Communication: The Effects on Employee-Organization Relationships

Linjuan Rita Men, Yongjun Sung

International Journal of Business Communication

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Brief report

First published 1988-9-1

Human resource development paradigm as applied to sanitation management in public buildings in the metropolitan and municipal context

G.L. Pamnani

Human Systems Management

Open access

Research article

First published 2023-3

Complaint De-Escalation Strategies on Social Media

Dennis Herhausen, Lauren Grewal, Krista Hill Cummings [...]

Journal of Marketing

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