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Articles (58)

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1-10 of 58 results for luxury hotel services

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Select article: Friend or a Foe: Robot-Based Applications in Luxury Hotel Services

Open access

Research article

First published 2025

Friend or a Foe: Robot-Based Applications in Luxury Hotel Services

Min Ju Cho, Po-Ju Chen

Journal of Hospitality & Tourism Cases: An International Case Journal

Select article: Human contribution to service quality in West Bengal’s luxury hotels

Retricted access

Research article

First published 2018-2-16

Human contribution to service quality in West Bengal’s luxury hotels

Dipa Banerjee, Debasish Biswas

Human Systems Management

Select article: Looks Clear and Sounds Familiar: How Consumers Form Inferential Beliefs About Luxury Hotel Service Quality

Retricted access

Research article

First published 2022-2

Looks Clear and Sounds Familiar: How Consumers Form Inferential Beliefs About Luxury Hotel Service Quality

Sann Ryu, Yun-na Park, Jungkun Park

Cornell Hospitality Quarterly

Select article: Hotel Services And Room Amenities In The Economy,Mid-Price And Luxury Market Segments: What Do Frequent Travelers Expect?

Retricted access

Research article

First published 1988-2

Hotel Services And Room Amenities In The Economy,Mid-Price And Luxury Market Segments: What Do Frequent Travelers Expect?

Bonnie J. Knutson

Journal of Hospitality & Tourism Research

Select article: The followership of hotel employees and the relationship between occupational burnout,job stress,and customer orientation: Targeting the hotel service providers at luxury hotels

Retricted access

Research article

First published 2016-10

The followership of hotel employees and the relationship between occupational burnout,job stress,and customer orientation: Targeting the hotel service providers at luxury hotels

Jae-wan Kang, Jeong-ho Heo, Joon-ho Kim

Tourism and Hospitality Research

Select article: A service failure framework of hotels in Taiwan

Retricted access

Research article

First published 2018-1

A service failure framework of hotels in Taiwan

Poh Theng Loo, Rosanna Leung

Journal of Vacation Marketing

Select article: Class Acts: Service and Inequality in Luxury Hotels

Retricted access

Product review

First published 2007-11

Class Acts: Service and Inequality in Luxury Hotels

Andrew W. Martin

Contemporary Sociology: A Journal of Reviews

Select article: Understanding the Customers’ Emotions and Experience of Robot-assisted Services in Luxury Hotels and Its Influence on Revisit Intention

Retricted access

Research article

First published 2024

Understanding the Customers’ Emotions and Experience of Robot-assisted Services in Luxury Hotels and Its Influence on Revisit Intention

A. Suganthi, K. Mohamed Jasim

Global Business Review

Select article: Consumer's Value Judgments

Retricted access

Research article

First published 1999-02

Consumer's Value Judgments

Anna Mattila

Cornell Hospitality Quarterly

Select article: Luxury and the Hotel Brand

Retricted access

Research article

First published 1999-02

Luxury and the Hotel Brand

Laurence Bernstein

Cornell Hospitality Quarterly

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