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1-10 of 665 results for learning from customers

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Select article: Learning from Customers

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Research article

First published 2009-03

Learning from Customers

Momoko Kawakami

China Information

Select article: Learnings from Customer Relationship Management (CRM) Implementation in a Bank

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Research article

First published 2002-02

Learnings from Customer Relationship Management (CRM) Implementation in a Bank

M.P. Gupta, Sonal Shukla

Global Business Review

Select article: Focusing the High-Technology Firm: How Outsourcing Affects Technological Knowledge Exploration

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Research article

First published 2018-5

Focusing the High-Technology Firm: How Outsourcing Affects Technological Knowledge Exploration

Niron Hashai

Journal of Management

Select article: Customers' Expectations of Complaint Handling by Airline Service: Privilege Status and Reasonability of Demands from a Social Learning Perspective

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Research article

First published 2009-4

Customers' Expectations of Complaint Handling by Airline Service: Privilege Status and Reasonability of Demands from a Social Learning Perspective

Wen-Bin Chiou, Ming-Hsu Chang, Chao-Chin Yang

Psychological Reports

Select article: From Machine Learning Algorithms to Superior Customer Experience: Business Implications of Machine Learning-Driven Data Analytics in the Hospitality Industry

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Research article

First published 2024-6

From Machine Learning Algorithms to Superior Customer Experience: Business Implications of Machine Learning-Driven Data Analytics in the Hospitality Industry

Egor Cherenkov, Vlad Benga, Minwoo Lee [...]

Journal of Smart Tourism

Select article: Book Review: The Power of Customer Misbehaviour: Drive Growth and Innovation by Learning from your Customers

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Book review

First published 2014-7

Book Review: The Power of Customer Misbehaviour: Drive Growth and Innovation by Learning from your Customers

Alan Wilson

International Journal of Market Research

Select article: Customizing Technology Transfer: Lessons to be Learned from Comparative Cross Cultural Studies

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Research article

First published 2006-11

Customizing Technology Transfer: Lessons to be Learned from Comparative Cross Cultural Studies

Ann-Katrin Backlund

Journal of Industrial Relations

Select article: RETRACTED: Customer’s opinion mining from online reviews using intelligent rules with machine learning techniques

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Research article

First published 2022-12

RETRACTED: Customer’s opinion mining from online reviews using intelligent rules with machine learning techniques

Sadhana SA, Sabena S, SaiRamesh L [...]

Concurrent Engineering

Select article: Organizational Learning and CRM Success: A Model for Linking Organizational Practices,Customer Data Quality,and Performance ☆

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Research article

First published 2013-2

Organizational Learning and CRM Success: A Model for Linking Organizational Practices,Customer Data Quality,and Performance ☆

James W. Peltier, Debra Zahay, Donald R. Lehmann

Journal of Interactive Marketing

Select article: Using Machine Learning To Cocreate Value Through Dynamic Customer Engagement In A Brand Loyalty Program

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Research article

First published 2019-1

Using Machine Learning To Cocreate Value Through Dynamic Customer Engagement In A Brand Loyalty Program

Ajay Aluri, Bradley S. Price, Nancy H. McIntyre

Journal of Hospitality & Tourism Research

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