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1-2 of 2 results for intercustomer support

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Select article: When Customers Receive Support From Other Customers: Exploring the Influence of Intercustomer Social Support on Customer Voluntary Performance

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First published February, 2007

When Customers Receive Support From Other Customers: Exploring the Influence of Intercustomer Social Support on Customer Voluntary Performance

Mark S. Rosenbaum, Carolyn A. Massiah

Journal of Service Research

Select article: Return on Community for Consumers and Service Establishments

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First published November, 2008

Return on Community for Consumers and Service Establishments

Mark S. Rosenbaum

Journal of Service Research

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