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Research article

First published 2017-10

Managing communication and cultural barriers in intercultural service encounters

Zsofia Kenesei, Zsofia Stier

Journal of Vacation Marketing

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Research article

First published 2013-4

Immigrants versus Nationals: When an Intercultural Service Encounter Failure Turns to Verbal Confrontation

Guillaume D. Johnson, Yuvay J. Meyers, Jerome D. Williams

Journal of Public Policy & Marketing

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Research article

First published 2009-11

Demystifying Intercultural Service Encounters

Piyush Sharma, Jackie L. M. Tam, Namwoon Kim

Journal of Service Research

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Research article

First published 2019-6

Building Customer Loyalty in Intercultural Service Encounters: The Role of Service Employees’ Cultural Intelligence

Nicholas G. Paparoidamis, Huong Thi Thanh Tran, Constantinos N. Leonidou

Journal of International Marketing

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Research article

First published 1985-06

A Model of Uncertainty Reduction in Intercultural Encounters

William B. Gudykunst

Journal of Language and Social Psychology

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Other

First published 2008-07

Learning and Tensions in Managerial Intercultural Encounters: A Dialectical Interpretation

Colin Fisher, David Doughty, Sevinge Mussayeva

Management Learning

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Research article

First published 1985-03

Intercultural Encounters

Dean C. Barnlund, Shoko Araki

Journal of Cross-Cultural Psychology

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Research article

First published 1995-04

A Schemata Model for Intercultural Encounters and Case Study: The Emperor and the Envoy

Linda Beamer

International Journal of Business Communication

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Research article

First published 2023-3

Deliberate training and incidental learning through the Autobiography of Intercultural Encounters through Visual Media : Capitalising on a European tool to enhance visual literacy and intercultural dialogue globally

María-del-Carmen Méndez-García, Esther Cores-Bilbao

Language Teaching Research

Free access

Research article

First published 2024-3

Ethnography of the kitchen: The Women’s House,a space for feminist alliance and intercultural encounter

Mari-Luz Esteban, Miren Guilló-Arakistain, Marta Luxán-Serrano

Ethnography

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