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Articles (48)

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1-10 of 48 results for in‐store return experience

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Select article: Immediate and Long‐Term Benefits of In‐Store Return Experience

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Research article

First published 2018-01

Immediate and Long‐Term Benefits of In‐Store Return Experience

Necati Ertekin

Production and Operations Management

Select article: Assessing Impacts of Store and Salesperson Dimensions of Retail Service Quality on Consumer Returns

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Research article

First published 2020-05

Assessing Impacts of Store and Salesperson Dimensions of Retail Service Quality on Consumer Returns

Necati Ertekin, Michael E. Ketzenberg, Gregory R. Heim

Production and Operations Management

Select article: Improving the Profitability of Retail Merchandising Decisions

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Research article

First published 1973-1

Improving the Profitability of Retail Merchandising Decisions

Daniel J. Sweeney

Journal of Marketing

Select article: A Missing Site of Black Beauty History: The Black Beauty Supply Store

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Research article

First published 2023-10

A Missing Site of Black Beauty History: The Black Beauty Supply Store

Jaleesa Reed, Katalin Medvedev

Clothing and Textiles Research Journal

Select article: Extreme Makeover: Short- and Long-Term Effects of a Remodeled Servicescape

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Research article

First published 2011-9

Extreme Makeover: Short- and Long-Term Effects of a Remodeled Servicescape

Elisabeth C. Brüggen, Bram Foubert, Dwayne D. Gremler

Journal of Marketing

Select article: Multichannel Experience,Product Attributes,and Consumer Return Behavior: An Empirical Analysis

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Research article

First published 2026

Multichannel Experience,Product Attributes,and Consumer Return Behavior: An Empirical Analysis

Stanley Frederick W T Lim

Production and Operations Management

Select article: Long-Term Inhibition of Return for Spatial Locations: Evidence for a Memory Retrieval Account

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Research article

First published 2006-12

Long-Term Inhibition of Return for Spatial Locations: Evidence for a Memory Retrieval Account

Daryl E. Wilson, Alan D. Castel, Jay Pratt

Quarterly Journal of Experimental Psychology

Select article: Exploring the Impact of Supermarket Store Layout and Atmospheric Elements on Consumer Behavior: A Field Research Study in Greece

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Research article

First published 2023-12

Exploring the Impact of Supermarket Store Layout and Atmospheric Elements on Consumer Behavior: A Field Research Study in Greece

P. Mantratzis, G. Tsiotras, Loukas K. Tsironis [...]

Journal of Operations and Strategic Planning

Select article: The Effect of Pop-Up Retailing on Customer Omnichannel Shopping: Evidence From a Quasi-Field Experiment

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Research article

First published 2025-9

The Effect of Pop-Up Retailing on Customer Omnichannel Shopping: Evidence From a Quasi-Field Experiment

Xinyi Ren, Philip T Evers, Robert J Windle

Production and Operations Management

Select article: The Impact of Consumer Returns on the Multichannel Sales Strategies of Manufacturers

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Research article

First published 2018-02

The Impact of Consumer Returns on the Multichannel Sales Strategies of Manufacturers

Paolo Letizia, Morteza Pourakbar, Terry Harrison

Production and Operations Management

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