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Articles (132)

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1-10 of 132 results for guest behavior

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Select article: Rural Homestay Experiencescape: Scale Development and Its Emotional and Cognitive Paths to Guest Engagement Behavior

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Research article

First published 2026-2

Rural Homestay Experiencescape: Scale Development and Its Emotional and Cognitive Paths to Guest Engagement Behavior

Huawen Shen, Yilin Hu, Daisy X.F. Fan [...]

Journal of Hospitality & Tourism Research

Select article: Guest Voice Behavior for Hotels: The Role of Experience,Emotional Attachment,and Perceived Value

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First published 2026-2

Guest Voice Behavior for Hotels: The Role of Experience,Emotional Attachment,and Perceived Value

Feyza Ozler Efe, Ebru Tumer, Nilsah Cavdar Aksoy [...]

Cornell Hospitality Quarterly

Select article: A Theory of Lodging: Exploring Hotel Guest Behavior

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First published 2017-5

A Theory of Lodging: Exploring Hotel Guest Behavior

Chris Roberts, Linda J. Shea

Journal of Hospitality & Tourism Research

Select article: Enhancing Hotel Guest Corporate Social Responsibility–Advocacy Behaviors Through Hedonic Benefits

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Research article

First published 2023-2

Enhancing Hotel Guest Corporate Social Responsibility–Advocacy Behaviors Through Hedonic Benefits

Rojanasak Chomvilailuk, Ken Butcher

Journal of Hospitality & Tourism Research

Select article: Promoting Sustainable Hotel Guest Behavior: A Systematic Review and Meta-Analysis

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First published 2017-11

Promoting Sustainable Hotel Guest Behavior: A Systematic Review and Meta-Analysis

Claudia Nisa, Celeste Varum, Anabela Botelho

Cornell Hospitality Quarterly

Select article: Exploring the Moderating Effects of Incidental Emotions on Rewards for Encouraging Hotel Guests’ Towel Reuse Behavior

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First published 2024-6

Exploring the Moderating Effects of Incidental Emotions on Rewards for Encouraging Hotel Guests’ Towel Reuse Behavior

Phoebe Wong, Calvin Wan

Environment and Behavior

Select article: Hotel Guests’ Responses to Service Recovery

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Research article

First published 2014-5

Hotel Guests’ Responses to Service Recovery

Pablo Zoghbi-Manrique-de-Lara, Miguel A. Suárez-Acosta, Teresa Aguiar-Quintana

Cornell Hospitality Quarterly

Select article: Examining Risk-Reduction Behavior Toward Water Quality Among Restaurant Guests

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First published 2020-8

Examining Risk-Reduction Behavior Toward Water Quality Among Restaurant Guests

Meehee Cho, Mark A. Bonn, Jun (Justin) Li

Cornell Hospitality Quarterly

Select article: Engaging guests for a greener tomorrow: Examining the role of hotel chatbots in encouraging pro-environmental behavior

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Research article

First published 2025

Engaging guests for a greener tomorrow: Examining the role of hotel chatbots in encouraging pro-environmental behavior

Deeksha Singh, Sambashiva Rao Kunja

Tourism and Hospitality Research

Select article: How service quality and perceived value affect behavioral intentions of ecolodge guests: The moderating effect of prior visit

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Research article

First published 2022-4

How service quality and perceived value affect behavioral intentions of ecolodge guests: The moderating effect of prior visit

Joowon Ban, Hyoje Jay Kim, Ben Sheehan [...]

Journal of Vacation Marketing

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