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Research article

First published 2016

The strategic evolution of Aer Lingus from a full-service airline to a low-cost carrier and finally positioning itself into a value hybrid airline

John Francis O’Connell, David Connolly

Tourism Economics

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Research article

First published 2011-11

Proposition of a mathematical model for selecting possible low-cost airlines routes

Rafael Bernardo Carmona Benitez, Gabriel Lodewijks

Journal of Aerospace Operations

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Research article

First published 2019-7

The Impacts of Service Failure and Recovery Efforts on Airline Customers’ Emotions and Satisfaction

Xun Xu, Wenhui Liu, Dogan Gursoy

Journal of Travel Research

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Research article

First published 2023-4

Understanding Airline Passengers during Covid-19 Outbreak to Improve Service Quality: Topic Modeling Approach to Complaints with Latent Dirichlet Allocation Algorithm

Levent Çallı, Fatih Çallı

Transportation Research Record: Journal of the Transportation Research Board

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Research article

First published 2006

Business-to-Business Electronic Marketplaces in the Airline Industry

Austin Smyth, Claudia-Maria Wagner

Transportation Research Record: Journal of the Transportation Research Board

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Other

First published 2007-12

Oman Air

James Rajasekar, Unnikammu Moideenkutty

Asian Journal of Management Cases

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Research article

First published 2026

Predicting Travelers’ Willingness to Pay for Ancillary Services in the Digital Era: Focusing on the Mongolian Market

Moon Gil Yoon, Otgonbayar Orosoo, Minwoo Lee

Journal of Smart Tourism

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Research article

First published 2015-12

Research Report : Philippine Airlines – Flying in a Changing Landscape

John F. O'Connell, Karel Vanoverbeke

Tourism Economics

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Research article

First published 2021-4

Have Low-Cost Carriers Crowded Out Full Services and Charter Carriers in Tourism Destinations? A Trivariate Structural Time Series Analysis

Juan L. Eugenio-Martin, Ubay Perez-Granja

Journal of Travel Research

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Research article

First published 2021-4

Competition and Firm Service Reliability Decisions: A Study of the Airline Industry

Chen Zhou, Paulo Albuquerque, Rajdeep Grewal

Journal of Marketing Research

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