Search results: Sage Journals

Restricted accessResearch articleFirst published July, 2010

The Service Models of Frontline Employees

Rita Di Mascio

Journal of Marketing

Restricted accessResearch articleFirst published March, 2025

LaDonna M Thornton, Angela L Jones, Akon E Ekpo [...]

Production and Operations Management

Restricted accessResearch articleFirst published May, 2021

Mahesh Subramony, Markus Groth, Xinyu ‘Judy’ Hu [...]

Journal of Service Research

Restricted accessResearch articleFirst published May, 2011

Zhenfeng Ma, Laurette Dubé

Journal of Marketing

Restricted accessResearch articleFirst published August, 2023

Lena Steinhoff, Kelly D. Martin

Journal of Service Research

Restricted accessResearch articleFirst published November, 2010

Filipe Coelho, Mário Augusto

Journal of Service Research

Restricted accessResearch articleFirst published January, 2011

Catherine Prentice, Brian King

Tourism and Hospitality Research

Restricted accessResearch articleFirst published August, 2018

Phyra Sok, Keo Mony Sok, Tracey S. Danaher [...]

Journal of Service Research

Restricted accessResearch articleFirst published October, 2022

Amanda Aykanian, Ricka Olga Mammah

Families in Society: The Journal of Contemporary Social Services

Restricted accessResearch articleFirst published November, 2024

Xinlan Li, Dong Hong Zhu, Yaping Chang

Journal of Service Research