Sage Journals: Discover world-class research

Retricted access

Research article

First published 2017-8

Workplace Emotions: A Study of Frontline Hotel Employees

Swati Soni

Management and Labour Studies

Retricted access

Research article

First published 2018-10

Theft in the hotel workplace: Exploring frontline employees’ perceptions towards hotel employee theft

Edmund Goh, Sandra Kong

Tourism and Hospitality Research

Retricted access

Research article

First published 2018-8

The Elicitation of Frontline,Customer-Contact,Hotel Employee Innovative Behavior: Illuminating the Central Roles of Readiness for Change and Absorptive Capacity

Song Chang, Sean A. Way, Derek H. K. Cheng

Cornell Hospitality Quarterly

Retricted access

Research article

First published 2022-4

Work engagement,organizational embeddedness,and life satisfaction among frontline employees of star-rated hotels in Ghana

Emmanuel Twumasi Ampofo, Joseph Owusu, Rosemary Boateng Coffie [...]

Tourism and Hospitality Research

Retricted access

Research article

First published 2011-10

Core self-evaluations,exhaustion,and job outcomes: A study of frontline hotel employees in Iran

Osman M. Karatepe

Tourism and Hospitality Research

Retricted access

Research article

First published 2024-6

Fear of Covid-19 and Hotel Frontline Employees’ Sense of Work Alienation: Intervening and Interactional Analysis

Michael Yao-Ping Peng, Adeel Khalid, Muhammad Usman [...]

Journal of Hospitality & Tourism Research

Retricted access

Research article

First published 2008-11

Work-Family Conflict and Facilitation in the Hotel Industry

Osman M. Karatepe, Alheri Bawa Magaji

Cornell Hospitality Quarterly

Retricted access

Research article

First published 2025

“U” in User Experience (UX) Stands for the Frontline Employee: A Case Study of Voice Assistant Technology Use in Hotels

Jiyoung Hwang, Mehmet Erdem

Journal of Hospitality & Tourism Cases: An International Case Journal

Retricted access

Research article

First published 2009-05

The Effects of Leadership Style on Hotel Employees' Commitment to Service Quality

Ronald A. Clark, Michael D. Hartline, Keith C. Jones

Cornell Hospitality Quarterly

Retricted access

Research article

First published 2014-11

The Importance of Supervisor Support for Effective Hotel Employees

Osman M. Karatepe

Cornell Hospitality Quarterly

Search results