Search results: Sage Journals

Restricted accessResearch articleFirst published May, 2011

How Employer and Employee Satisfaction Affect Customer Satisfaction: An Application to Franchise Services

Heiner Evanschitzky, Christopher Groening, Vikas Mittal [...]

Journal of Service Research

Restricted accessResearch articleFirst published October, 2017

Ubba Savita, Shruti Sharma

Global Business Review

Restricted accessResearch articleFirst published June, 1996

H. G. Parsa

Cornell Hospitality Quarterly

Restricted accessResearch articleFirst published December, 2004

Robert Bennett, Paul Robson

Environment and Planning C: Politics and Space

Restricted accessResearch articleFirst published June, 2017

Lim Sanny, Edi Abdurachman, Boto Simatupang [...]

Global Business Review

Restricted accessResearch articleFirst published December, 1987

Patrick L. Schul

Journal of the Academy of Marketing Science

Restricted accessResearch articleFirst published December, 1997

James R. Brown, Chekitan S. Dev

Cornell Hospitality Quarterly

Restricted accessResearch articleFirst published April, 1996

John Stanworth, Patrick Kaufmann

International Small Business Journal: Researching Entrepreneurship

Restricted accessResearch articleFirst published February, 2000

Cathy A. Enz, Judy A. Siguaw

Cornell Hospitality Quarterly

Open accessResearch articleFirst published March, 2025

Stefanie Kiriazopoulos, Jason Perepelkin, Heather Alford

Canadian Pharmacists Journal / Revue des Pharmaciens du Canada