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1-10 of 529 results for firm satisfaction

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Select article: Customer Satisfaction and Firm Profits in Monopolies: A Study of Utilities

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Research article

First published 2021-2

Customer Satisfaction and Firm Profits in Monopolies: A Study of Utilities

Abhi Bhattacharya, Neil A. Morgan, Lopo L. Rego

Journal of Marketing Research

Select article: Wage Inequality: Its Impact on Customer Satisfaction and Firm Performance

Open access

Research article

First published 2021-11

Wage Inequality: Its Impact on Customer Satisfaction and Firm Performance

Boas Bamberger, Christian Homburg, Dominik M. Wielgos

Journal of Marketing

Select article: How Achieving the Dual Goal of Customer Satisfaction and Efficiency in Mergers Affects a Firm’s Long-Term Financial Performance

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Research article

First published 2014-5

How Achieving the Dual Goal of Customer Satisfaction and Efficiency in Mergers Affects a Firm’s Long-Term Financial Performance

Vanitha Swaminathan, Christopher Groening, Vikas Mittal [...]

Journal of Service Research

Select article: Humanistic Orientation in Firm–Stakeholder Technology-based Interaction and Its Impact on Stakeholder Satisfaction

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Research article

First published 2020-5

Humanistic Orientation in Firm–Stakeholder Technology-based Interaction and Its Impact on Stakeholder Satisfaction

Som Sekhar Bhattacharyya

Emerging Economy Studies

Select article: Understanding Firms’ Customer Satisfaction Information Usage

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Research article

First published 2005-7

Understanding Firms’ Customer Satisfaction Information Usage

Neil A. Morgan, Eugene W. Anderson, Vikas Mittal

Journal of Marketing

Select article: A New Look at Job Satisfaction in the Small Firm

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Research article

First published 1981-05

A New Look at Job Satisfaction in the Small Firm

James Curran, John Stanworth

Human Relations

Select article: Satisfaction with Firm Performance in Family Businesses

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Research article

First published 2010-9

Satisfaction with Firm Performance in Family Businesses

Raj V. Mahto, Peter S. Davis, John A. Pearce [...]

Entrepreneurship Theory and Practice

Select article: Customer Satisfaction,Analyst Stock Recommendations,and Firm Value

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Research article

First published 2010-12

Customer Satisfaction,Analyst Stock Recommendations,and Firm Value

Xueming Luo, Christian Homburg, Jan Wieseke

Journal of Marketing Research

Select article: Acta Non Verba? The Role of Customer Participation and Word of Mouth in the Relationship Between Service Firms’ Customer Satisfaction and Sales Performance

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Research article

First published 2014-2

Acta Non Verba? The Role of Customer Participation and Word of Mouth in the Relationship Between Service Firms’ Customer Satisfaction and Sales Performance

Andreas B. Eisingerich, Seigyoung Auh, Omar Merlo

Journal of Service Research

Select article: The Effect of Teams on Firm Profitability and Customer Satisfaction

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Research article

First published 2002-02

The Effect of Teams on Firm Profitability and Customer Satisfaction

Charles R. Emery, Lawrence D. Fredendall

Journal of Service Research

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