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Research article

First published 2004-10

Modeling the Patient-Physician Service Encounter: Improving Patient Outcomes

Angela Hausman

Journal of the Academy of Marketing Science

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Research article

First published 1985-06

A Model of Uncertainty Reduction in Intercultural Encounters

William B. Gudykunst

Journal of Language and Social Psychology

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Research article

First published 1999-9

User Models of Consumer Products - The Initial Encounter

Marc Resnick

Proceedings of the Human Factors and Ergonomics Society Annual Meeting

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Research article

First published 1999-09

A DYNAMIC PROCESS MODEL OF DISSATISFACTION FOR UNFAVORABLE,NON‐ROUTINE SERVICE ENCOUNTERS

Sruran Dasu, Jay Rao

Production and Operations Management

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Research article

First published 2019-11

A Model of Indian Drivers’ Ratings of In-Vehicle Alerts to Pedestrian Encounters on Roads in India

Issaquah Kip Smith, Jan-Erik Källhammer, AB Veoneer Sweden

Proceedings of the Human Factors and Ergonomics Society Annual Meeting

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Research article

First published 2022-8

Data-driven model for ship encounter intention inference in intersection waters based on AIS data

Jie Ma, Qi Liu, Chengfeng Jia

Proceedings of the Institution of Mechanical Engineers,Part M: Journal of Engineering for the Maritime Environment

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Research article

First published 2019-12

Modeling framework for analyzing midair encounters in hybrid airspace where manned and unmanned aircraft coexist

Yang Hu, Wenhui Zhang

Proceedings of the Institution of Mechanical Engineers,Part G: Journal of Aerospace Engineering

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Research article

First published 2020-3

Pat,Play,and Pay: Trialing a Pay-What-You-Want Model for an Up-Close Animal Encounter

Kim Borg, Lena Jungbluth, Liam Smith

Journal of Applied Social Science

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Research article

First published 1999-8

A Model of Customer Satisfaction with Service Encounters Involving Failure and Recovery

Amy K. Smith, Ruth N. Bolton, Janet Wagner

Journal of Marketing Research

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Research article

First published 2017-7

A Model of Potential Encounters in the Workplace: The Relationships of Homophily,Spatial Distance,Organizational Structure,and Perceived Networks

Felichism W. Kabo

Environment and Behavior

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