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Retricted access

Research article

First published 2008-01

An Exploratory Study of the Impact of e‐Service Process on Online Customer Satisfaction

Sulin Ba, Wayne C. Johansson

Production and Operations Management

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Research article

First published 2017-8

Electronic Immunization Alerts and Spillover Effects on Other Preventive Care

Julia M. Kim, Maria Rivera, Nichole Persing [...]

Clinical Pediatrics

Open access

Research article

First published 2025

Electronic health record system and service delivery: Using cross-sectional survey to assess the perspective of healthcare professionals in a semi-rural district in the Ashanti region of Ghana

Enoch Acheampong, Derrick Kwaku Oppong, Grace Kisiwaa Agyei

DIGITAL HEALTH

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Research article

First published 2003-7

Customer Service and Relationship Management in the Context of Technology-Enabled Service Delivery Systems

Rhett H. Walker, Heather Francis

Australasian Marketing Journal

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Research article

First published 2003-9

Historical Overview of a Psychiatric Clinical Information System: ‘Peninsula Pathways’

John Reilly, Annette Greenwood, Rosemary Dowling

Australasian Psychiatry

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Research article

First published 1998-02

Management Information Systems: A Required Tool for Survival

Ann Bender

Home Health Care Management & Practice

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Research article

First published 2010-02

Toward a Provider-Based View on the Design and Delivery of Quality E-Service Encounters

Yun Kyung Cho, Larry J. Menor

Journal of Service Research

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Research article

First published 2025-10

LEGO: Linked electronic government ontology

Carlos Brys, Ismael Navas-Delgado, José F Aldana-Montes [...]

Journal of Information Science

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Research article

First published 2025-3

Electronic consultation: A vision for primary care management

Elizabeth Baltaro, Wendy Henderson, Bryan C Batch [...]

Journal of Telemedicine and Telecare

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Research article

First published 2009-2

The development of an ongoing monitoring and evaluation system in a NORC service organization

Jiska Cohen-Mansfield, Julia K Frank

Health Services Management Research

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