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Select article: Negotiating Prices for Customized Services

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Research article

First published 2006-05

Negotiating Prices for Customized Services

Stefan Roth, Herbert Woratschek, Sven Pastowski

Journal of Service Research

Select article: Customers’ Reactions to Price Increases: Do Customer Satisfaction and Perceived Motive Fairness Matter?

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Research article

First published 2005-01

Customers’ Reactions to Price Increases: Do Customer Satisfaction and Perceived Motive Fairness Matter?

Christian Homburg, Wayne D. Hoyer, Nicole Koschate

Journal of the Academy of Marketing Science

Select article: The Roles of the Physical Environment,Price Perception,and Customer Satisfaction in Determining Customer Loyalty in the Restaurant Industry

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Research article

First published 2009-11

The Roles of the Physical Environment,Price Perception,and Customer Satisfaction in Determining Customer Loyalty in the Restaurant Industry

Heesup Han, Kisang Ryu

Journal of Hospitality & Tourism Research

Select article: Dynamic Pricing and Replenishment with Customer Upgrades

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Research article

First published 2018-04

Dynamic Pricing and Replenishment with Customer Upgrades

Oben Ceryan, Izak Duenyas, Ozge Sahin

Production and Operations Management

Select article: Customer Inconvenience and Price Compensation

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Research article

First published 2018-5

Customer Inconvenience and Price Compensation

Tor W. Andreassen, Rutger D. van Oest, Line Lervik-Olsen

Journal of Service Research

Select article: Pricing and Capacity Rationing with Customer Disappointment Aversion

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Research article

First published 2013-09

Pricing and Capacity Rationing with Customer Disappointment Aversion

Qian Liu, Stephen Shum

Production and Operations Management

Select article: Bayesian dynamic learning and pricing with strategic customers

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Research article

First published 2022-08

Bayesian dynamic learning and pricing with strategic customers

Xi Chen, Jianjun Gao, Dongdong Ge [...]

Production and Operations Management

Select article: Service and Price Competition When Customers Are Naive

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Research article

First published 2012-07

Service and Price Competition When Customers Are Naive

Li Li, Li Jiang, Liming Liu

Production and Operations Management

Select article: Willing to Pay More,Eager to Pay Less: The Role of Customer Loyalty in Price Negotiations

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Research article

First published 2014-11

Willing to Pay More,Eager to Pay Less: The Role of Customer Loyalty in Price Negotiations

Jan Wieseke, Sascha Alavi, Johannes Habel

Journal of Marketing

Select article: Cyclic Pricing When Customers Queue with Rating Information

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Research article

First published 2019-10

Cyclic Pricing When Customers Queue with Rating Information

Fengfeng Huang, Pengfei Guo, Yulan Wang

Production and Operations Management

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