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1-6 of 6 results for customer-oriented-bureaucracy

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Restricted accessResearch articleFirst published June, 2007

Customer oriented militants? A critique of the `customer oriented bureaucracy' theory on front-line service worker collectivism

Paul Brook

Work,Employment and Society

Free accessResearch articleFirst published September, 2015

Organizations and their consumers: Bridging work and consumption

Yiannis Gabriel, Marek Korczynski, Kerstin Rieder

Organization

Restricted accessResearch articleFirst published August, 2016

Non-profits and the ‘hollowed out’ state: the transformation of working conditions through personalizing social care services during an era of austerity

Ian Cunningham

Work,Employment and Society

Restricted accessResearch articleFirst published April, 2006

Improving Municipal Governance in China

Kenneth W. Foster

Modern China

Restricted accessOtherFirst published March, 2004

Back-Office Service Work: Bureaucracy Challenged?

Marek Korczynski

Work,Employment and Society

Restricted accessResearch articleFirst published November, 2017

Post-bureaucratic encounters: Affective labour in public employment services

Otto Penz, Birgit Sauer, Myriam Gaitsch [...]

Critical Social Policy

Search results

Articles (6)

Journals (0)

1-6 of 6 results for customer-oriented-bureaucracy

Sort by:

Relevance

Select all

Sort by:

Relevance

Restricted accessResearch articleFirst published June, 2007

Customer oriented militants? A critique of the `customer oriented bureaucracy' theory on front-line service worker collectivism

Paul Brook

Work,Employment and Society

Free accessResearch articleFirst published September, 2015

Organizations and their consumers: Bridging work and consumption

Yiannis Gabriel, Marek Korczynski, Kerstin Rieder

Organization

Restricted accessResearch articleFirst published August, 2016

Non-profits and the ‘hollowed out’ state: the transformation of working conditions through personalizing social care services during an era of austerity

Ian Cunningham

Work,Employment and Society

Restricted accessResearch articleFirst published April, 2006

Improving Municipal Governance in China

Kenneth W. Foster

Modern China

Restricted accessOtherFirst published March, 2004

Back-Office Service Work: Bureaucracy Challenged?

Marek Korczynski

Work,Employment and Society

Restricted accessResearch articleFirst published November, 2017

Post-bureaucratic encounters: Affective labour in public employment services

Otto Penz, Birgit Sauer, Myriam Gaitsch [...]

Critical Social Policy