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Articles (407)

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1-10 of 407 results for customer service policies

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Select article: The Effects of Customer Expectations and Store Policies on Retail Salesperson Service,Satisfaction,and Patronage

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Research article

First published 1997-3

The Effects of Customer Expectations and Store Policies on Retail Salesperson Service,Satisfaction,and Patronage

Nancy F. Stanforth, Sharron J. Lennon

Clothing and Textiles Research Journal

Select article: An investigation into customer service policies and practices within the Scottish college library sector: A comparison between the customer service exemplars from the retail sector with current Scottish college library practice

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Other

First published 2011-3

An investigation into customer service policies and practices within the Scottish college library sector: A comparison between the customer service exemplars from the retail sector with current Scottish college library practice

Neil Paterson

Journal of Librarianship and Information Science

Select article: Customized innovation policies and the regions: digital content services and intelligent machinery in Finland

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Research article

First published 2013-4

Customized innovation policies and the regions: digital content services and intelligent machinery in Finland

Markku Sotarauta, Kati-Jasmin Kosonen

European Urban and Regional Studies

Select article: Customer care in selected academic libraries in Ghana

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Research article

First published 2026-3

Customer care in selected academic libraries in Ghana

Amy Pascalia Abra Asimah, Thomas B. van der Walt

Information Development

Select article: Not My Circus,Not my Monkeys? Frontline Employee Perceptions of Customer Deviant Behaviors and Service Firms’ Guardianship Policies

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Research article

First published 2023-8

Not My Circus,Not my Monkeys? Frontline Employee Perceptions of Customer Deviant Behaviors and Service Firms’ Guardianship Policies

Patrick B. Fennell, Melanie P. Lorenz, Kristina K. Lindsey Hall [...]

Journal of Service Research

Select article: Stochastic Optimal Control for Staffing and Backlog Policies in a Two‐Stage Customized Service Supply Chain

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Research article

First published 2006-06

Stochastic Optimal Control for Staffing and Backlog Policies in a Two‐Stage Customized Service Supply Chain

Edward G. Anderson, Douglas J. Morrice, Gary Lundeen

Production and Operations Management

Select article: Impeding the Juggernaut of Innovation Diffusion: A Production‐Constrained Model

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Research article

First published 2014-07

Impeding the Juggernaut of Innovation Diffusion: A Production‐Constrained Model

P. V. (Sundar) Balakrishnan, Surya Pathak

Production and Operations Management

Select article: Creating Customer-Centred Organisations: New Business Planning Tools for Australian Police Services

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Research article

First published 2001-6

Creating Customer-Centred Organisations: New Business Planning Tools for Australian Police Services

John Tomaino

International Journal of Police Science & Management

Select article: Bureaucratic Technologies and Political Subjects: Records in Indian Police Procedure and Corporate Customer Service

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Other

First published 2023-10

Bureaucratic Technologies and Political Subjects: Records in Indian Police Procedure and Corporate Customer Service

Matthew S. Hull

Contributions to Indian Sociology

Select article: A Response to ‘Bureaucratic Technologies and Political Subjects: Records in Punjab Police Procedure and Corporate Customer Service’

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Other

First published 2023-10

A Response to ‘Bureaucratic Technologies and Political Subjects: Records in Punjab Police Procedure and Corporate Customer Service’

Deepak Mehta

Contributions to Indian Sociology

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