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Research article

First published 2020-07

Utility Customer Supply of Demand Response Capacity

James I. Stewart

The Energy Journal

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Research article

First published 2016-9

Socially Responsible Customers and the Evaluation of Service Quality

Somyot Wattanakamolchai, Manisha Singal, Suzanne K. Murrmann

Journal of Hospitality & Tourism Research

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Research article

First published 2019-6

The relationship between casino corporate social responsibility and casino customer loyalty

Shiang-Lih Chen McCain, Jeffrey C Lolli, Emma Liu [...]

Tourism Economics

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Research article

First published 2019-5

Being Active in Online Communications: Firm Responsiveness and Customer Engagement Behaviour

Jie Sheng

Journal of Interactive Marketing

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Research article

First published 2024

Country-of-Brand,Corporate Social Responsibility and Customer Responds: Moderating Role of Country-of-Manufacture and Corporate Reputation

Nguyen Ngoc Hien, Nguyen Thanh Long, Tran Nha Ghi [...]

Global Business Review

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Research article

First published 2014-5

Corporate Social Responsibility,Customer Orientation,and the Job Performance of Frontline Employees

Daniel Korschun, C.B. Bhattacharya, Scott D. Swain

Journal of Marketing

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Research article

First published 2025-5

Assessing the Impact of Perceived Corporate Social Responsibility Activities on Customer Value: Examining the Role of Brand Attitude and Customer–Company Identification

Divya Sharma, Rakesh Kumar

Journal of Creating Value

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Other

First published 2004-07

Customer Response Capability in a Sense-and-Respond Era: The Role of Customer Knowledge Process

Satish Jayachandran, Kelly Hewett, Peter Kaufman

Journal of the Academy of Marketing Science

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Research article

First published 2021-04-12

Marketing customer response scoring model based on machine learning data analysis

Tang Yan, Li Pengfei

Journal of Intelligent & Fuzzy Systems: Applications in Engineering and Technology

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Research article

First published 2013-11

Corporate Social Responsibility in Business-to-Business Markets: How Organizational Customers Account for Supplier Corporate Social Responsibility Engagement

Christian Homburg, Marcel Stierl, Torsten Bornemann

Journal of Marketing

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