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Research article

First published 2016-7

The Region-Of-Origin Effect on the Preferences of Financial Institution'S Customers: Analysis of the Influence of Ethnocentrism

José Manuel García-Gallego, Antonio Chamorro Mera

BRQ Business Research Quarterly

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Research article

First published 2014-10

Customer Needs and Customer Satisfaction Analysis in a Textile Dyeing Process

K. L. Jeyaraj, C. Muralidharan, T. Senthilvelan [...]

Clothing and Textiles Research Journal

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Research article

First published 2023-5

Identifying target customer needs for a Master’s Degree Program in Industrial Engineering by conjoint analysis and Kano model

Naragain Phumchusri, Mookarin Thongoiam

Model Assisted Statistics and Applications

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Research article

First published 2008-2

Principal component analysis of vehicle acceleration gain and translation of voice of the customer

Sangdon Lee

Proceedings of the Institution of Mechanical Engineers,Part D: Journal of Automobile Engineering

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Research article

First published 2020-9

Evaluation of eTail Services Quality: AHP Approach

Chetan A. Jhaveri, Jitendra M. Nenavani

Vision: The Journal of Business Perspective

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Research article

First published 1988-8

Sexual and Racial Discrimination in Service-Seeking Interactions: A Field Study in Fast Food and Commercial Establishments

Samuel Juni, Robert Brannon, Michelle M. Roth

Psychological Reports

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Research article

First published 2012-4

Exploring essentially three-turn courses of action: An institutional case study with implications for ordinary talk

Heidi Kevoe-Feldman, Jeffrey D. Robinson

Discourse Studies

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Research article

First published 2021-6

Machine learning-based design features decision support tool via customers purchasing data analysis

Jian Zhang, Xingpeng Chu, Alessandro Simeone [...]

Concurrent Engineering

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Research article

First published 2005-1

Determinants of Customers’ Responses to Customized Offers: Conceptual Framework and Research Propositions

Itamar Simonson

Journal of Marketing

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Research article

First published 2022-08-10

Sensory evaluation of customer satisfaction using type-2 fuzzy logic

Rahib H. Abiyev, Gunay Sadikoglu, Adnan Alsalihi [...]

Journal of Intelligent & Fuzzy Systems: Applications in Engineering and Technology

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