Search results: Sage Journals

Restricted accessResearch articleFirst published December, 2019

When Does Customer Participation Matter? An Empirical Investigation of the Role of Customer Empowerment in the Customer Participation–Performance Link

Seigyoung Auh, Bulent Menguc, Constantine S. Katsikeas [...]

Journal of Marketing Research

Restricted accessResearch articleFirst published February, 2017

Sandy C. Chen, Carola Raab

Journal of Hospitality & Tourism Research

Restricted accessResearch articleFirst published August, 2020

Bulent Menguc, Seigyoung Auh, Fatima Wang

Journal of Service Research

Restricted accessResearch articleFirst published September, 2023

Nita Umashankar, Kihyun Hannah Kim, Thomas Reutterer

Journal of Marketing

Restricted accessResearch articleFirst published May, 2015

Beibei Dong, K. Sivakumar, Kenneth R. Evans [...]

Journal of Service Research

Restricted accessResearch articleFirst published May, 2020

Markus Blut, Nima Heirati, Klaus Schoefer

Journal of Service Research

Restricted accessOtherFirst published August, 2017

Ming-Chuan Yu

Project Management Journal

Restricted accessResearch articleFirst published 2025

Jinous Sadighha, Patrícia Pinto, Manuela Guerreiro [...]

Tourism and Hospitality Research

Restricted accessResearch articleFirst published July, 2008

Eric (Er) Fang

Journal of Marketing

Restricted accessResearch articleFirst published February, 2014

Andreas B. Eisingerich, Seigyoung Auh, Omar Merlo

Journal of Service Research