Search results: Sage Journals

Restricted accessResearch articleFirst published February, 2016

Customer Loyalty Program Management

Michael McCall, Dave McMahon

Cornell Hospitality Quarterly

Restricted accessResearch articleFirst published November, 2022

Flavia Hendler, Kathryn A. LaTour, June Cotte

Cornell Hospitality Quarterly

Restricted accessResearch articleFirst published August, 2015

Jing Theng So, Tracey Danaher, Samir Gupta

Australasian Marketing Journal

Restricted accessResearch articleFirst published June, 2021

Andy Chin Woon Fook, Omkar Dastane

Jindal Management Journal

Restricted accessResearch articleFirst published November, 2025

Chen Li, Srinivasan Swaminathan, Junhee Kim

Journal of Service Research

Restricted accessResearch articleFirst published May, 2016

Justin Quigno, Lu Zhang

Cornell Hospitality Quarterly

Restricted accessResearch articleFirst published August, 2004

Michael Lewis

Journal of Marketing Research

Restricted accessResearch articleFirst published January, 2000

Ruth N. Bolton, P. K. Kannan, Matthew D. Bramlett

Journal of the Academy of Marketing Science

Restricted accessResearch articleFirst published February, 2020

Youngsun Sean Kim, Melissa A. Baker

Cornell Hospitality Quarterly

Restricted accessResearch articleFirst published February, 2010

Michael McCall, Clay Voorhees

Cornell Hospitality Quarterly