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Articles (1206)

Journals (0)

1-10 of 1206 results for customer learning

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Select article: Adaptive to customers: The roles of learning climate and customer knowledge

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Research article

First published 2013-11-8

Adaptive to customers: The roles of learning climate and customer knowledge

Mei-Ling Wang

Human Systems Management

Select article: A Case in Customizing E-Learning

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Research article

First published 2005-6

A Case in Customizing E-Learning

Karen Neville, Ciara Heavin, Eoin Walsh

Journal of Information Technology

Select article: Bayesian dynamic learning and pricing with strategic customers

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Research article

First published 2022-08

Bayesian dynamic learning and pricing with strategic customers

Xi Chen, Jianjun Gao, Dongdong Ge [...]

Production and Operations Management

Select article: Reducing Customer Dissatisfaction: How Important is Learning to Reduce Service Failure?

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Research article

First published 2011-07

Reducing Customer Dissatisfaction: How Important is Learning to Reduce Service Failure?

Michael A. Lapré

Production and Operations Management

Select article: Quality Disclosure Strategy under Customer Learning Opportunities

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Research article

First published 2021-04

Quality Disclosure Strategy under Customer Learning Opportunities

Han Zhu, Yimin Yu, Saibal Ray

Production and Operations Management

Select article: Female Entrepreneurs’ Thirst for Knowledge and the Dark Side of Customer Learning Actions

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Research article

First published 2025-7

Female Entrepreneurs’ Thirst for Knowledge and the Dark Side of Customer Learning Actions

Matthew R. Marvel, Marcus T. Wolfe, Emily Neubert [...]

Entrepreneurship Theory and Practice

Select article: Customer Orientation,Learning Orientation,and New Service Development

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Research article

First published 2011-11

Customer Orientation,Learning Orientation,and New Service Development

Kayhan Tajeddini

Journal of Hospitality & Tourism Research

Select article: Service learning for improvement of customer service education in LIS

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Research article

First published 2017-8

Service learning for improvement of customer service education in LIS

Mónica Colón-Aguirre

Education for Information

Select article: Using Machine Learning To Cocreate Value Through Dynamic Customer Engagement In A Brand Loyalty Program

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Research article

First published 2019-1

Using Machine Learning To Cocreate Value Through Dynamic Customer Engagement In A Brand Loyalty Program

Ajay Aluri, Bradley S. Price, Nancy H. McIntyre

Journal of Hospitality & Tourism Research

Select article: Organizational Learning and CRM Success: A Model for Linking Organizational Practices,Customer Data Quality,and Performance ☆

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Research article

First published 2013-2

Organizational Learning and CRM Success: A Model for Linking Organizational Practices,Customer Data Quality,and Performance ☆

James W. Peltier, Debra Zahay, Donald R. Lehmann

Journal of Interactive Marketing

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