Search results: Sage Journals

Restricted accessResearch articleFirst published February, 2020

Customer Service Evaluations of Employees With Disabilities: The Roles of Perceived Competence and Service Failure

Juan M. Madera, D. Christopher Taylor, Nelson A. Barber

Cornell Hospitality Quarterly

Restricted accessResearch articleFirst published May, 2020

Yu-Hsiang Hsiao, Guan-Ting Chen

Journal of Hospitality & Tourism Research

Restricted accessResearch articleFirst published August 10, 2022

Rahib H. Abiyev, Gunay Sadikoglu, Adnan Alsalihi [...]

Journal of Intelligent & Fuzzy Systems: Applications in Engineering and Technology

Free accessResearch articleFirst published November, 2007

S Evans, A D Burns

Proceedings of the Institution of Mechanical Engineers,Part B: Journal of Engineering Manufacture

Restricted accessResearch articleFirst published September, 1998

Jianxin Jiao, Mitchell M. Tseng

Concurrent Engineering

Restricted accessResearch articleFirst published November, 2025

Jing Li, RuiQi Yue, Yong Yang [...]

International Journal of Knowledge-Based and Intelligent Engineering Systems

Restricted accessResearch articleFirst published September, 2016

Somyot Wattanakamolchai, Manisha Singal, Suzanne K. Murrmann

Journal of Hospitality & Tourism Research

Restricted accessResearch articleFirst published October, 1984

Mary Carol Day

Proceedings of the Human Factors and Ergonomics Society Annual Meeting

Restricted accessResearch articleFirst published May, 2001

Chezy Ofir, Itamar Simonson

Journal of Marketing Research

Restricted accessResearch articleFirst published July, 2005

Piyush Kumar

Journal of Marketing