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Retricted access

Research article

First published 2018-3

The Effect of a Data Breach Announcement on Customer Behavior: Evidence from a Multichannel Retailer

Ramkumar Janakiraman, Joon Ho Lim, Rishika Rishika

Journal of Marketing

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Research article

First published 2020-11

The dynamic process of customer psychological contracts in a service context

Xin Zhao, Na Fu, Susan Taylor [...]

International Journal of Market Research

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Research article

First published 2017-1

Data Privacy: Effects on Customer and Firm Performance

Kelly D. Martin, Abhishek Borah, Robert W. Palmatier

Journal of Marketing

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Research article

First published 2019-1

Media discourses surrounding ‘non-ideal’ victims: The case of the Ashley Madison data breach

Cassandra Cross, Megan Parker, Daniel Sansom

International Review of Victimology

Retricted access

Case report

First published 2018-5

Targeting Target with a 100 million dollar data breach

Federico Pigni, Marcin Bartosiak, Gabriele Piccoli [...]

Journal of Information Technology Teaching Cases

Open access

Research article

First published 2023-12

The benefits of a cyber-resilience posture on negative public reaction following data theft

Traian Toma, David Décary-Hétu, Benoît Dupont

Journal of Criminology

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Research article

First published 2024-8

A Preemptive and Curative Solution to Mitigate Data Breaches: Corporate Social Responsibility as a Double Layer of Protection

John JianJun Zhu, Ling Tuo, Yanfen You [...]

Journal of Marketing Research

Open access

Research article

First published 2025-11-17

Guardians of data: TruMe Life’s continuous quest for data protection

Ratna Januarita, Indra Fajar Alamsyah, Arif Perdana

Journal of Information Technology Teaching Cases

Retricted access

Research article

First published 2026

Customer Data Privacy Stewardship

Jordan W. Moffett, Natalie Chisam, Kelly D. Martin [...]

Journal of Marketing

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Research article

First published 2023-11

Workload prediction for SLA performance in cloud environment: ESANN approach

Abhishek Gupta, H.S. Bhadauria

Intelligent Decision Technologies

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