You are on the new improved site. You can view the old site in view-only mode here until June 27, 2026

Filter Results

Search all journals

Enter search terms…

Advanced search

/

About

About Sage
About Sage Journals
Privacy Policy
Terms of Use
Contact Us
Help

Information for

Authors
Editors
Librarians
Researchers
Reviewers
Frequently asked questions

Copyright © 2026 by Sage Publications.京ICP备09090397号-11

Search results

Search results page

Articles (50)

Journals (0)

1-10 of 50 results for customer channel choice

Sort by:

Relevance

Select all

Select all

Sort by:

Relevance

Select article: Decision Process Evolution in Customer Channel Choice

Retricted access

Research article

First published 2011-11

Decision Process Evolution in Customer Channel Choice

Sara Valentini, Elisa Montaguti, Scott A. Neslin

Journal of Marketing

Select article: Does the Nature of the Interaction Matter? Understanding Customer Channel Choice for Purchases and Communications

Retricted access

Research article

First published 2016-8

Does the Nature of the Interaction Matter? Understanding Customer Channel Choice for Purchases and Communications

Yolanda Polo, F. Javier Sese

Journal of Service Research

Select article: Brick or Click? Channel Choice Disruptions in Travel Industry

Retricted access

Research article

First published 2019-3

Brick or Click? Channel Choice Disruptions in Travel Industry

Sahil Singh Jasrotia, H. G. Mishra, Surabhi Koul

Asia-Pacific Journal of Management Research and Innovation

Select article: Customer Responses to Channel Migration Strategies toward the E-channel ☆

Retricted access

Research article

First published 2014-11

Customer Responses to Channel Migration Strategies toward the E-channel ☆

Debra Trampe, Umut Konuş, Peter C. Verhoef

Journal of Interactive Marketing

Select article: The Impact of Forced and Reinforced Channel Migration Strategies on Churn: Evidence from a Quasi-Natural Experiment

Retricted access

Research article

First published 2024-2

The Impact of Forced and Reinforced Channel Migration Strategies on Churn: Evidence from a Quasi-Natural Experiment

Anastasia Dikareva-Brugman, Jonne Y. Guyt, Umut Konuș

Journal of Interactive Marketing

Select article: Understanding the Omnichannel Customer Journey: Determinants of Interaction Choice

Retricted access

Research article

First published 2018-8

Understanding the Omnichannel Customer Journey: Determinants of Interaction Choice

Niklas Barwitz, Peter Maas

Journal of Interactive Marketing

Select article: Distribution Channel Choice of New Entrepreneurial Ventures

Retricted access

Research article

First published 2011-7

Distribution Channel Choice of New Entrepreneurial Ventures

Malte Brettel, Andreas Engelen, Thomas Müller [...]

Entrepreneurship Theory and Practice

Select article: The Effects of Channel Experiences and Direct Marketing on Customer Retention in Multichannel Settings ☆

Retricted access

Research article

First published 2016-11

The Effects of Channel Experiences and Direct Marketing on Customer Retention in Multichannel Settings ☆

Chun-Wei Chang, Jonathan Z. Zhang

Journal of Interactive Marketing

Select article: The Effect of Private Customer-Manager Social Engagement Upon Online Booking Behavior

Retricted access

Research article

First published 2022-5

The Effect of Private Customer-Manager Social Engagement Upon Online Booking Behavior

Saram Han, Christopher K. Anderson

Cornell Hospitality Quarterly

Select article: Are Channels of Distribution what the Textbooks Say?

Retricted access

Other

First published 1960-1

Are Channels of Distribution what the Textbooks Say?

Phillip McVey

Journal of Marketing

1
2
3
4
5
10 / page

Article type

Publication date

Subjects

Access