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Research article

First published 2022-3

Training and development model for municipal frontline staff

Rochelle G Wessels

Teaching Public Administration

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Research article

First published 2013-6

The Impact of a Palliative Care Program in a Rural Appalachian Community Hospital

Bernita Armstrong, Bharat Jenigiri, Sadie P. Hutson [...]

American Journal of Hospice and Palliative Medicine®

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Research article

First published 2019-2

Service quality and perceived customer value in community pharmacies

Dennis Guhl, Katharina E Blankart, Tom Stargardt

Health Services Management Research

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Research article

First published 2020-2

Empathy and Delight in a Personal Service Setting *

Thi Nguyet Que Nguyen, Quan Ha Minh Tran, Mathew Chylinski

Australasian Marketing Journal

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Research article

First published 2011-01

Discharge Planning for Palliative Care Patients: A Qualitative Analysis

Emma Benzar, Lissi Hansen, Anna W. Kneitel [...]

Journal of Palliative Medicine

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Other

First published 2008-12

Center to Advance Palliative Care Palliative Care Consultation Service Metrics: Consensus Recommendations

David E. Weissman, Diane E. Meier, Lynn Hill Spragens

Journal of Palliative Medicine

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Research article

First published 2015-3

Impact of Emotions and Social Support on Consumers of Health Care Systems

Aruna Mesquita e Noronha, Nandakumar Mekoth

Journal of Health Management

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Research article

First published 2020-8

Customer Participation Variation and Its Impact on Customer Service Performance: Underlying Process and Boundary Conditions

Bulent Menguc, Seigyoung Auh, Fatima Wang

Journal of Service Research

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Review article

First published 2025-04

Bridging the Digital Divide: A Practical Roadmap for Deploying Medical Artificial Intelligence Technologies in Low-Resource Settings

Evelyn Wong, Alvaro Bermudez-Cañete, Matthew J. Campbell [...]

Population Health Management

Open access

Review article

First published 2025-2

A Framework for the Design of Risk-Adjustment Models in Health care Provider Payment Systems

Andreea Panturu, Richard van Kleef, Frank Eijkenaar [...]

Medical Care Research and Review

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